@Katharineford @elvie Did you ever get this sorted? Mine is having the same problem. Tried contacting support and never got a response. On hold to them now - been over 10 mins and no one is answeringโฆ
@NOWHelpTeam hi, struggling to watch anything as itโs asking me to buy a pass but was just watching something earlier? Also canโt login to my online account - keeps giving an error
Really disappointed with the patronising responses Iโm getting from @giffgaff agents. โIโm sorry you didnโt see the info that was sent youโ - when I was never sent the info! Going round in circles asking for info to be resent and them being told it has already been sent! ๐๐๐
Please never use @lyft. My driver never ended the ride from JFK to Manhattan went on a joyride to New Jersey and Iโm expected to pay the fee for going to New Jersey? Also said the driver had โconnection issuesโ which is why never ended the rideโฆ in the middle of Manhattan? ๐
So after supposedly being rebooked onto an Aer Lingus flight by Delta, turns out Delta didnโt provide them with any ticket numbers for payment! ๐Kudos to the really helpful @AerLingus staff for sorting it for us. It took a while but only because @Delta were such a shambles.
Still stranded in a NY but at least I have a hotel. Oh and $30 of food vouchers ๐๐๐ Never flying with @Delta again. Was lied to many times about being entitled to the earliest direct flight and not just the cheapest one they wanted
Update from me, after 5 hr flight and 5 hr delay itโs taken another 5 hrs of queuing to get a direct flight JFK-MAN. Only done because I knew my airline rights. About 50 pounds worth of phone calls to get a hotel in Manhattan via travel insurance. No luggage. ๐ญ
Had a fantastic time at #data22. Great to see old faces, meet new ones and learnt much more than I ever anticipated! Sadly leg 1 of my journey has been diverted due to weather, so fingers crossed I can make it back England soon ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐ด๐