Joanne Crystal

[Joanne Crystal @joannecrystal]

@Sanchezsammyy No

[Joanne Crystal @joannecrystal]

Vskavskdgksvkwvdjksvwkdv

[Joanne Crystal @joannecrystal]

Breakfast alone.

[Joanne Crystal @joannecrystal]

@PLDT_Cares Yeah. That open ticket was created today. You should also check that there were 2 other tickets that were closed even without resolution. What “best” are you talking about? A month of no internet connection and no resolution? Definitely the worst! @PLDTHome

[Joanne Crystal @joannecrystal]

@PLDT_Cares why did you close my ticket AGAIN?!!!!

[Joanne Crystal @joannecrystal]

@PLDTHome @PLDT_Cares i need my internet connection back.

[Joanne Crystal @joannecrystal]

@PLDT_Cares kelan nio plan ibalik ang service namin? Konti nalang isang buwan na oh.

[Joanne Crystal @joannecrystal]

@PLDTHome

[Joanne Crystal @joannecrystal]

@PLDT_Cares i need a technician. Send me one. It is on my request since day 1! It has been 3 weeks and no one’s taking care of this issue!

[Joanne Crystal @joannecrystal]

@PLDTHome

[Joanne Crystal @joannecrystal]

@PLDT_Cares you closed my ticket without even resolving my internet connection issue! And now you’re agent is creating a new one! So i’ll wait another 3weeks?!!!

[Joanne Crystal @joannecrystal]

@PLDT_Cares maybe you need to start changing your name here because you don’t really care!

[Joanne Crystal @joannecrystal]

@PLDT_Cares Yeah same message you sent me a a week ago. But still no update.

[Joanne Crystal @joannecrystal]

@PLDT_Cares Dm sent

[Joanne Crystal @joannecrystal]

@PLDT_Cares so ironic. Last night i received a text message when your system went down and said it will be back up after 4hrs. But i still don’t have internet connection till now. (Ever since Quinta) What’s your plan? How do you plan to fix this? I cant even talk to a rep!

[Joanne Crystal @joannecrystal]

@PLDT_Cares dm sent about an ongoing issue.

[Joanne Crystal @joannecrystal]

@narsshe Hope you are okay there, girl! Sending virtual hugs! 🤗

[Joanne Crystal @joannecrystal]

@PLDT_Cares do we have an update?

[Joanne Crystal @joannecrystal]

@PLDT_Cares can you give us an estimated TAT for this connectivity issue pls? How true it’s gonna take 72hrs pa daw from today?

[Joanne Crystal @joannecrystal]

@PLDT_Cares Dm sent. Done basic troubleshooting.

[Joanne Crystal @joannecrystal]

@PLDT_Cares LOS light is blinking red. Do we have an ongoing maintenance?

[Joanne Crystal @joannecrystal]

I am from Tanauan Batangas @PLDT_Cares