@AldiUK@AldiUK looks like im not the first to have a bot response that means zilch!. Your customer service is awful and i will never order online from you again! Weeks waiting for an order of which is now ‘lost’ ( by Aldi not Hermes) is one thing but the lack of response is another!
@AldiUK Exactly the same as below comment! Emailing and calling @AldiUK yet again as though I was advised someone would contact me they haven’t! Such awful customer service! Ignoring every message I send? Why?
@AldiUK come on aldi! I’ve contacted you !!! times. Customer service, your warehouse, Twitter / DM, phone. I have ordered online and just want an update? I understand you are busy but so am I and can’t wait 2 hours again in a call queue? Please can you respond just once?
@AldiUK@AldiUK I have called and emailed and tweeted yet again to get an order update? Your call times are 1-2 hour wait could someone please contact me to advise on my missing order? I have sent a DM as requested but still have not received a reply?
@AldiUK I have tried to contact you numerous times regarding my missing order. The phones lines are at least 2 hours and wait. Can you advise the best way to get in touch regarding this?
@DunelmUK can you please confirm if you have the Fulton lift up coffee table in stock? Your website has changed to add to basket but this does not work? I called and was told to keep trying???
@DunelmUK desperately trying to order the Fulton lift up coffee table which has been out of stock for quite a while. Do you have any estimate of when this is likely to be in? Or if its a huge stock issue so I can stop checking daily?
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@theoofoof@DunelmService@DunelmUK Absolute worst service possible! It’s not just the delivery going missing it’s the 15 min call queues to customer service to be told they can only chase by email and the same robotic message over and over! I should of taken notice of the shocking reviews online before ordering!
@DunelmService hello my delivery is still not resolved and the delivery company have no record of the information to even estimate a date. I have called and sent a DM but I do not have the time to wait for a slow response as this is now urgent.