@PhilipsCare 1w without being able to use the baby monitor. This is unacceptable. 1. Was there any public announcement to concerned parents? 2. What measures should concerned parents take to ask for a replacement unit that works?
@PhilipsCare Maybe you take it more seriously if instead of calling it an “app” you call it a BABY CAMERA. 4d without it, it’s an unacceptable downtime.