@British_Airways
Where is my case that you lost on Monday? Any chance I can could get an update do you think??? Your βtrackerβ online does not work and I want to know where my belongings are.
#BritishAirways@britishairways I have spent total of 68 mins so far today holding for a customer service agent on your 'Exec club line' to try and amend a flight booking that you have cancelled! How on earth is that ok? If your website wasn't cr@p, I'd do it there! #disgrace