It may be a case for trading standards or an ombudsman, because the TV was only purchased 1 year and 3 months ago, so does that mean their TVs only have a lifetime of 1 year?
The company who now manufacturers these TV'S are vestel so the question is are they even real luxor TVs? Vestel has said they do not deal with warranty claims very do, but very are refusing to even deal with the matter.
Avoid purchasing any electronic goods from @verynetwork at all costs they have just scammed my household by selling us a faulty TV from luxor, a company that claims to have a lifetime limited manufacturers guarantee.. but the company is dissolved