@WOW_WAY Folks, I cancelled my service 45 days ago. You charged an extra month and have yet to refund it. You say 7-10 business days and it's been much longer. Why has my money not been refunded?
@BrevilleUSA This is not customer service. This is a joke. There is no successful resolution. My refund is not in my hands. We had a DM conversation yesterday about this issue so there was no inactivity.
@BrevilleUSA It has been 41 days since I submitted a return. 28 days since you received it. The first ticket was closed, no refund. The second ticket is open. As of today, my refund has not been tendered. How long must I wait?
@slavic401k I have been trying to contact you via phone to gain access to my account. I have yet to get through to someone even after an HOUR of hold time (multple phone calls). Prior support tickets have not solved my problem. I need assistance and resolution.