@willywoo@lopp Is there an adversarial set of glasses that could make the camera functionality not work. We saw what happened with Ring, and this will be a field day for no subpoena and warrantless searches.
@CareDotCom I have a premium annual account, and for some reason, my verified email address now cannot be found in your system, and there is no way to talk to anyone about not being able to log in to my account.
@Shopify I'm having issues with being billed for a store that never launched and I have not logged in for over 6 months. I've been on chat for about an hour, and I cannot get anywhere close to a refund.
.@Affirm I cannot understand how a financial services company does not have any clear mechanism to report and prevent fraud in a timely manner. This is getting to the point that it will impact our credit score.
.@Affirm it's clear that your customer support team has very little interest in resolving fraud. The only way to talk to anyone from security is to have them call you back in '3-5' business days, which does not actually happen.
@AmeriGas What is wrong with your customer support team? They have hung up the phone on me 4 times today. Is there any other way to talk to someone who can control dispatch and deliveries?
@AmeriGas I spend 70 mins on the phone to get moved between 3 teams, all of whom can't process my payment over the phone. I always get promised a callback, and it never happens. I'm not sure how it's legal for a utility compnay to be so so hard to pay. 3/
@AmeriGas For some reason, you can charge me for a delivery that didn't happen, get my tank reading off by 70%, and not notify me that you couldn't process auto pay for the tank lease? 2/
A lot of business management insights here. If you're running a company or department focused on customer data, what would happen the data went away? How in control are you of your customer data supply chain? How much is consented for how you are using it today?
@thezedwards@MeetTheMonks Lots of great insights. This is not a risk I had in my aperture: "Model deletion". I wonder how many VC dollars have been pumped into models that will be deemed illegitimate by July?!
@profgalloway wondering if you have heard the programmatic audio ads that start & end cap your podcasts? They seem contrary to the points you make. E.g. Fb for small business ad on an episode where you're not aligned with fb's message. Seems like context is lacking context.
@IanConnolly@tommycollison@CovidActNow@JamesTamplin Very interesting table, I just compared the Marin vs San Bernardino on vaccination rates (34% vs 15%) and vulnerability rates (low vs very high). It's pretty stark. Population is not comparable, but makes me curious about the other driving forces.