@virginmedia yeah virgin tried to steal money from by charging me for a phone call that physically could not be made! No answers, no resolution, no compensation just a complete waste of time! #endedcontract#jokers
@virginmedia How about you arranging for them to call me on my mobile number on system!? Or emailing me direct?? The snake system is designed to prevent rather than promote communication. So more time WASTED here and getting nowhere. Would you like to know what I am having for dinner!?YOU!π
@virginmedia I already said it was closed by agent!!? Look at the complaint number that has already been given!? Please stop just asking me stupid questions like a politician swerving the issue! And investigate the chat and resolve. You guys can see the status if you bother to look! Jeeeez!?
@virginmedia Agent asked to explain what complaint was about so can give details.I listed the points and after over 2 hours i had to go as losing will to live!As i said agent must have closed the complaint to cover up their dodgy sales tactics and no resolution as to how call charge occurred
@virginmedia@timashton1979 Even when i said I DO NOT WANT agent Swapna ignores that and still carries on trying to put it on!? Most bizarre sales tactics and no answer on how the call was made and billed!?
@virginmedia@timashton1979 I will have to look at going over to BT and cancelling contract due to breach of contract by virgin as can not trust due to the lies and random made up call charges! I might be happy to receive free mini box with no monthly charge as a bit of goodwill to remain customer
@virginmedia@timashton1979 Swapna said charge was for call to speaking clock!? I'm very concerned as if one spurious call can be made and billed to me then others can!? There are no phones or sockets in the house!? He closed the complaint himself without it being resolved!?
@virginmedia ref complaint C-0612211431 for a phone call that can not be made but attempted theft from me and lies about the charge for mini box and appalling customer service. I can't raise complaint online as just keeps bouncing back empty when submitted!? #jokers
@virginmedia@timashton1979 Yeah not only that but i have had a charge on my bill for a call that can not be made as no phones or sockets in the house. I tried to complain ref C-0612211431 and the corrupt agent Swapna must have marked it resolved and closed it. This was after he LIED about the charges