@Ryanair have just told my 87 year old father to travel 2hrs to STN airport to change tonight's flight as they will not do it online. They are so brazen they've even emailed me the chat transcript!
@Terri_White She did, but she didn't mean to and she doesn't think we will be. Poor choice of words that did not properly her meaning. She did say it though......
@NaomiJDelays Everyone is talking about this. The important thing to remember is to claim direct from the airlines and avoid fees such as yours. It's such an easy process!
@DJSnM Yes,100%, although they prefer it to be done on the down-low. I'd suggest a wet Sunday morning, 0300, moonless night. Wear black. Tell them John approved it.
@KatyFBrand @stormzy Sorry, Katy, but why are you mansplaining @ShappiKhorsandi's tweet? I think her poking a humorous finger and media mis-representing quotes stood very well on it's own. Unless you're hand-holding Trump supporters, in which case crack-on.
@bbclaurak How do you still have a job? That's not rhetorical. I cannot think of any other industry where such gross incompetence goes unpunished. Bar politicians of course.