Joanne Insley

[Joanne Insley @JoInsley74]

@Debnhams_help disgusting customer care still waiting for refund from 17th October when item was received by yourselves. Several WhatsApps and emails still nothing! Rubbish service

[Joanne Insley @JoInsley74]

@NYPD50Pct @NYPDCommAffairs had an amazing ride along with Officers Perez and White. Outstanding Officers and a credit to the NYPD. Thank you for allowing me the privilege of going out with the NYPD

[Ipswich Town @IpswichTown]

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[Joanne Insley @JoInsley74]

@s_refund @SimonCalder @MartinSLewis are credit refund notes covered by ATOL.

[Joanne Insley @JoInsley74]

@bunny34 @niclb7 @BestatTravelUK @BestatTravel Couldn’t agree more hopefully complaint to the @CMAgovUK will investigate the company

[Joanne Insley @JoInsley74]

@GemmaClamp @BestatTravelUK @MartinSLewis @SimonCalder Hopefully @CMAgovUK will start an investigation in to @BestatTravelUK

[Joanne Insley @JoInsley74]

@GemmaClamp @BestatTravelUK @MartinSLewis @SimonCalder @gemmaClamp don’t pay you will never get your money back. We are still waiting for our legal refund which @BestatTravelUK are refusing to acknowledge any email now! Customer service is none existent!

[Joanne Insley @JoInsley74]

@bunny34 @niclb7 @BestatTravelUK I feel your pain I’ve had no replies from @bestattravel despite being told on 8th April a Senior manager would be in touch!

[Joanne Insley @JoInsley74]

@BestatTravelUK can I have an address for customer services as no one is replying to my husbands emails about our holiday

[Joanne Insley @JoInsley74]

@kbp12345 @GeorgeLustyUK @MartinSLewis @paulscullymp @grantshapps @GillianKeegan @Keir_Starmer @SimonCalder @benclatworthy @Chrisitv Hope it takes action against ABTA and @BestatTravelUK

[Joanne Insley @JoInsley74]

@kbp12345 @MartinSLewis Still waiting for @BestatTravelUK to respond since 8th April when I was supposed to be hearing from senior manager after refusing to rebook or take RCN..

[Joanne Insley @JoInsley74]

@MartinSLewis @CMAgovUK @BestatTravelUK best get ready!!!

[Joanne Insley @JoInsley74]

@MartinSLewis I hope so as @BestatTravelUK are beyond a joke

[Joanne Insley @JoInsley74]

@SimonCalder @MartinSLewis can someone please tell me if an ABTA arbitration over a travel company refusing to refund or engage with me is worth it or will I still not get my money back!

[Joanne Insley @JoInsley74]

@SimonCalder @ABTAtravel Some people can’t afford to leave there hard earned cash with a holiday company at this time. How can we be assured that if company goes bust that atol will protect the credit refund note? If this law can be broken then what other laws go next!!!

[Joanne Insley @JoInsley74]

@lastminute_com My booking is not with you but thanks anyway

[Joanne Insley @JoInsley74]

@yogawoman @SimonCalder @BestatTravelUK Lorraine I wish I could say the same about @BestatTravelUK we are unable to move our holiday and they are still breaking the law by refusing to give us a refund! I have found there customer care dreadful. Please you got what you wanted from them!

[Joanne Insley @JoInsley74]

@GemmaClamp @SimonCalder @GazHigh @brooktech @JennyIronside @MartinSLewis @lastminute_com @BestatTravelUK @gemmaclamp completely agree. I have asked @BestatTravelUK numerous times for my money back and have now been waiting over two weeks for senior management to@contact me but still no refund..there customer care is shocking

[Joanne Insley @JoInsley74]

@SimonCalder I’ve been told to cancel my current terms of holiday and accept a refund credit note to use in future or if not used by December 2020 get full cash refund. How will this effect me if the holiday company collapses. Will I still be atol protected. unsure what to do

[Joanne Insley @JoInsley74]

@SimonCalder I’ve been told to cancel my current terms of holiday and accept a refund credit note to use in future or if not used by December 2020 get full cash refund. How will this effect me if the holiday company collapses. Will I still be atol protected. unsure what to do