Jonathan McClure

[Jonathan McClure @jonathanmcclure]

How does that make sense? I’m getting penalized for having spent more on my ticket. It also means that effectively no one will ever get on an earlier flight if they’re in first or business class because there’s always someone waiting to get upgraded on almost every single flight

[Jonathan McClure @jonathanmcclure]

@AmericanAir has anyone in management really thought through your standby policy? I bought a first class ticket and tried to standby on an earlier flight but everybody on the upgrade list (almost 15 people) gets upgraded before I’m allowed to standby into a first class seat.

[Jonathan McClure @jonathanmcclure]

@UberEats what are you guys doing?! Stop being Instacart and stick to what made us love you! I just searched sandwich and got sent to Petsmart…either Uber insulting or just shit search results. Also don’t recommend me making my own food if I’m searching for delivery!

[Jonathan McClure @jonathanmcclure]

@UberEats you went too far - stop trying to be Instacart and stick to food delivery! This shouldn’t be so hard! Really?! Petsmart is what you recommend for searching sandwich?!

[Jonathan McClure @jonathanmcclure]

@AmericanAir 35 days ago you returned my luggage fully unzipped with my stuff in garbage bags and many items lost. I filed a claim and have followed up 12+ times and keep getting told sorry another team has to process this and will get back to me. Help me get this sorted out!

[Jonathan McClure @jonathanmcclure]

@AmericanAir It would go a long way to have a way to solve problems like this and the last incident onboard when your cleaning crews clearly aren't doing their job. Of the 140k+ miles I’ve flown in the last year on 20 different airlines - I've only had this sort of stuff happen on your planes

[Jonathan McClure @jonathanmcclure]

@AmericanAir I finally decided to give you another long haul shot and used an International Upgrade on AA46 to London tonight. This time I was greeted with a used amenity kit (with no extras onboard) and bloody boogers all over the chest set strap at my seat.

[Jonathan McClure @jonathanmcclure]

@AmericanAir boarded a plane earlier this week and found broken shards of glass scattered across my seat, blood smeared on my seat wall, a used piece of gum and headphones in my seat bin, and the flooring of my set literally detached (which we discovered after we left).

[Jonathan McClure @jonathanmcclure]

@PeteButtigieg is there a health department for airlines yet? If not, maybe consider it?

[Jonathan McClure @jonathanmcclure]

To make it worse I was having active conversations with potential employees and investors to whom it now looks like I totally vanished from the platform. I also was in talks with your sales team to buy some products, which I can’t actually get in to buy until you verify me.

[Jonathan McClure @jonathanmcclure]

@LinkedInHelp you blocked by account 7 days ago after posting my new companies first job listing (kind of the whole point of the platform). I submitted the ID you requested 6.5 days ago and got an email after doing that saying you’d get back to me in 3-5 days. Help!

[Jonathan McClure @jonathanmcclure]

@AmericaAirlines I see you are really taking your commitment to clean seriously.

[Jonathan McClure @jonathanmcclure]

@AmericanAir boarded a plane earlier this week and found broken shards of glass scattered across my seat, blood smeared on my seat wall, a used piece of gum and headphones in my seat bin, and the flooring of my set literally detached (which we discovered after we left).

[Jonathan McClure @jonathanmcclure]

@thepointsguy @onemileatatime @flyertalk have any advice on how to get someone to actually help with a hybrid operational, safety, and customer service situation like this?

[Jonathan McClure @jonathanmcclure]

@AmericanAir I don't normally post things like this in a public forum, but you give no other option since each employee we spoke with claimed they have no power to help us with any of our customer service concerns, and I'm just not sure what else to do.