Angie Scofield

Discipline, Responsibility, Focus, Communication, Achiever, Red Raider, Survivor. This is my own.

[Angie Scofield @jonesangie]

If you’re going to Denver… don’t use @DollarCars or @thriftycars 2+ Hour wait. Nowhere to sit. Vending machines are broken so can’t even get a water. #traveltips #denver #travel

[Wisconsinsane® @wisconsinsane]

How would you like to have this happen to you? You pay for your rental car from @DollarCars in advance so you are ensured there is a vehicle waiting for you. When your flight is delayed you call their customer service number to them to tell them your arriving later and are told:

[Angie Scofield @jonesangie]

@DollarCars Don’t go to dollar in Denver bc the wait time is over 2 hours and they don’t have enough places for anyone to sit or a working vending machine.

[Angie Scofield @jonesangie]

.@DollarCars we’ve been waiting 2 hours in line to pick up the car we reserved months ago. We have a 4 yr old and a 12 week old and there’s no way to even get a water bc the vending machine is broken.

[Angie Scofield @jonesangie]

@VoilaJessie @CNPalerts You probably have to call them to complain. They're only taking calls from people with 0 power. We've had problems with our transformer for MONTHS and their excuse was there weren't enough complaints so you probably need to start calling and have your neighbors call, too.

[Angie Scofield @jonesangie]

THIS IS A SAFETY ISSUE, TOO. @CenterPoint CenterPoint Energy, Inc. (NYSE: CNP) @CNPalerts

[Angie Scofield @jonesangie]

Apparently, @CenterPoint doesn't think it's important for people to be able to have reliable electricity. It's only a problem if you have no electricity at all. Surging electricity from unreliable transformers is NBD.

[Angie Scofield @jonesangie]

I am not suggesting that Centerpoint not restore power to those without right now, only that they actually take notice of other issues as well. This IS a safety issue, too.

[Angie Scofield @jonesangie]

@Lowes They’ve already called us. Thank you.

[Angie Scofield @jonesangie]

.@Lowes @MarvinREllison @ExecutiveMoms @BoltzBill
@ATLDEF @SeemantiniGodbo @LowesCares Still waiting to hear from someone. Have gotten the “someone will contact you within 24 hours” response multiple times. This has been ongoing since Monday. #LowesHomeTeam

[Angie Scofield @jonesangie]

@Lowes There is something you could do for me. You could take my complaint seriously and have someone actually call and talk to me about this issue and RESOLVE it.

[Angie Scofield @jonesangie]

.@Lowes @MarvinREllison @ExecutiveMoms @BoltzBill
@ATLDEF @SeemantiniGodbo @LowesCares Who decides which customers are worth delivering their orders to and who doesn't get their orders? I've been lied to about my order so that I would take delivery of only half a washer set.

[Angie Scofield @jonesangie]

@Lowes .@Lowes @MarvinREllison @ExecutiveMoms @BoltzBill @ATLDEF @SeemantiniGodbo @LowesCares
Actually, I spoke with Paul. My husband spoke with 2 people, 1 of whom was Selina, and he was hung up on 46 minutes into the call while she was "trying to speak with someone for a price match"

[Angie Scofield @jonesangie]

I've DMed our information to the @Lowes account hours ago, spent hours on the phone with customer service who didn't have the authority to provide any real solution. Someone HELP ME. PLEASE.

[Angie Scofield @jonesangie]

I need a real response and answers. It seems like your customer service department has seriously dropped the ball when it comes to responses. I've missed 2 days of work and now I have to miss a third and I'm the mother of a young child whose schedule has been seriously disrupted.