Jongan Sunn

[Jongan Sunn @jongan]

@TK_HelpDesk @TK_HelpDesk The email response doesn’t give enough explanation why my reservation was downgraded even though I did not select economy class. Please share the investigation report. I’m filing my complaint with the US Department of Transportation now. @USDOT

[Jongan Sunn @jongan]

I’m appalled by the complete and utter chaos created by @turkishairlines online system. It’s exacerbated by their so-called customer support, which has done nothing to resolve my issue. @USDOT

[Jongan Sunn @jongan]

@TK_HelpDesk It works in Chrome but not in Safari. Speaking of feedback I filed a plenty of TK tickets. The latest one is TK-6253318 for this matter.

[Jongan Sunn @jongan]

@TK_HelpDesk @TK_HelpDesk https://t.co/LHXgC0FmwA isn’t linked correctly. Takes me to a page with no helpful info. Even tried in a new browser. Another example of the terrible customer service at @TurkishAirlines

[Jongan Sunn @jongan]

@TK_HelpDesk No I have not contacted the sales office. I’ve been in contacts with customer representatives for a month. Can I have the email or mailing address I can address this issue directly?