Earlier today I asked @Scotsdreamer_CX where he would start with a fresh instance of Oracle Service Cloud. His answer: minimal configuration, keep it simple.
I can't argue.
https://t.co/E2bjH6K47Z
@jonnywatson77@OracleCX@oraclepartners
Oracle Cloud World Tour London is now open for registration! March 14th 2023. Looking forward to an exciting event and meeting lots of @version1 customers #SAAS#OCI#AI#OCWLondon#Version1 https://t.co/sPziYaIs0Y
I've been catching up on the CloudWorld Dubai recorded sessions.
In one, Rob Tarkoff takes us through a business process that covers many functions.
All on the same application schema, all in one place! And many elements with Generative AI embedded!
Written by @jonnywatson77
Is Oracle Intelligent Advisor (OIA) compliant when it comes to UK Government Digital Service (GDS) guidelines? It can be when we apply styling developed by Evert Fernandes and Ian Clough.
Here's an example.
@MagiaConsulting#Oracle#OraclePartner@jonnywatson77
2024. What will it hold?
Like many of you, I wear multiple hats.
Here's my prediction for 2024 of where I'll expend my effort.
..although at any time those sections can stretch, shrink and wobble.
Is your year more predictable?
@jonnywatson77
Hot topic in CX right now #GenerativeAI.
I'm tuning in tomorrow to hear how the future of #OracleCX will be a symphony of human leadership and machine curation.
You can register here or feel free to reach out and I can provide a synopsis. https://t.co/xlyqb7ZWhI
MENTORING: Talking fashion, sustainability, AI, careers and internships at the University of Westminster Future Ready Mentoring Welcome Event! #Mentor@UniWestminster@uw_alumni
Oracle Intelligent Advisor "Decision Services". Very neat. Well worth a look. More detail here: https://t.co/Jb6IHFkLZO
#oraclepartner#Magia#MagiaConsulting
Ye Olde Cheshire Cheese. Dripping with history. According to Wikipedia: "The literary figures Oliver Goldsmith, Mark Twain, Alfred Tennyson, Sir Arthur Conan Doyle, G.K. Chesterton, P. G. Wodehouse and Samuel Johnson are all said to have been 'regulars'. "
Too early for festivities? No! Some of Team Magia Consulting headed to Ye Olde Cheshire Cheese to take stock of the year gone, to plan for the future, and to catch up on all manner of things. Great to see you!
This is the first time I've tried a delta exam: a shorter exam (60 mins) that can be taken to keep the certification active. It included some of the new OIA features such as Flows and Decision Services. Pleased to say that I passed. 😀