2. RESPOND:
Be part of the right conversations, when they still matter. Don’t ignore your consumers!
LIDL, UK retailer, used user-generated content by taking their fans tweets and using them in-store. #KUWK
There are 5 big behaviors to making brands matter:
1. LEAD:
Take a position on what matters to your audience and LEAD with a consistent narrative. An example would be Dove, Always and Coke.
#KUWK
A great example of #socialchange can be found in the partnership between Shell & LEGO.
Their partnership lasted more than 30 years until a video surfaced online calling LEGO to cease their partnership with the oil industry. #KUWK
We’re very excited and humbled to have taken home the Group Agency of the Year award @CCreativeCircle awards tonight! Thank you to all our capable teams who have made the this possible! Thank you @CCreativeCircle