Jo Shackleton

[Jo Shackleton @joshacks]

@lastminute_com I've received an email confirming my flights have been canceled for Tuesday but my international flight is still showing on Virgin. I'm in South Africa at the moment and need to sort asap, what is the best way to contact?

[Jo Shackleton @joshacks]

@HMRCcustomers hello. I've tried several times to access the govt gateway (all my login details are correct)and I get as far as typing in the access code but it keeps returning to the home page. Please could you help?

[Jo Shackleton @joshacks]

@Barclaycard disappointed with the service today. Waited two hours on a call and still no resolution to a suspicious transaction.

[Jo Shackleton @joshacks]

@denbypottery please could you advise what teapot lid would fit the cosmic range?

[Jo Shackleton @joshacks]

@SW_Help hello, I've had to buy a ticket for today even though I have monthly season ticket (forgot it at home, oops). Would I be able to get a refund for this please and if so, how? Thank you.

[Jo Shackleton @joshacks]

@LGTvestra Good luck team!!

[Jo Shackleton @joshacks]

@Eurostar Very disappointing service.

[Jo Shackleton @joshacks]

@Eurostar are there any trains running from Paris to London today? Call to call centre got cut off after 30 mins of waiting. Very unclear comms.

[Jo Shackleton @joshacks]

@Eurostar Our 4.30pm train was cancelled. We rebooked on 2.05pm. Is that running??

[Jo Shackleton @joshacks]

@British_Airways hello, I completed an online claim form twice last week for a delayed flight (4 hour delay). Not received a confirmation email with my reference number. Please could you help?

[Jo Shackleton @joshacks]

@Natures_Voice Thank you, was just concerned for their safety as they were next to a busy road.

[Jo Shackleton @joshacks]

@Royal_Greenwich Hi, I haven't seen any new trees being replanted. Please could you advise on timescales?

[Jo Shackleton @joshacks]

@Debenhams thank you, will do.

[Jo Shackleton @joshacks]

@Debenhams Disappointed with online service. Two items meant to be delivered by 27 Oct. Both have failed to turn up & can't be tracked.

[Jo Shackleton @joshacks]

@blaneyg01 I've had exactly the same issue. Arrrghh!

[Jo Shackleton @joshacks]

@Alancumming You were spectacular!

[Jo Shackleton @joshacks]

@ElthamTories @MattCElthamSth @Markselliott68 @Nuala5411 @nigelfletcher What can we do about this? Speeding on Avery Hill Road is a concern.

[Jo Shackleton @joshacks]

@Se_Railway thank you

[Jo Shackleton @joshacks]

@Se_Railway hi, could I use my rail ticket for a bus as the trains are still delayed from cannon street? Thanks.

[Jo Shackleton @joshacks]

@TfLBusAlerts just wanted to see if my rail ticket would be accepted on buses? Cannon street trains messed up. Thanks.