Josh Beglau

Born & raised Austinite. Foodie, data science strategist, Cowboys fan and addict to trying new things/visiting new places.

[Josh Beglau @joshbeglau]

@nytimes can you please fix the wordle analysis bot? It’s been completely broken for a long time.

[Josh Beglau @joshbeglau]

No @CNN, I am not going to pay you for basic news.

[Josh Beglau @joshbeglau]

@dallascowboys I haven’t missed a @dallascowboys game in 30 years. There was one guy in this HC conversation that could finally change that. What in the heck has Schottenheimer done to EARN this job? Be an offensive consultant for a team that got markedly worse on offense after Moore left? Smh

[Josh Beglau @joshbeglau]

@AmericanAir I'm not sure that's true @AmericanAir . I just got off the phone with your "customer service" and yet another disappointing experience. You're cutting costs in the wrong places if you want to keep customers who actually care about support and flexibility. Feel free to DM me.

[Josh Beglau @joshbeglau]

@AmericanAir continues to cut important routes out of @AUStinAirport (this time BOS and BNA are glaring casualties, on the heels of ABQ, SNA and PVR), my 20 year allegiance (and 6+ years of Exec Platinum) to AA is in question. You don't fly direct, and @Delta invests in Austin...

[Josh Beglau @joshbeglau]

@AmericanAir I have no choice but to blow you up on social media because despite the fact that I am Exec Platinum many years running, you continue to not give a sh** about a reasonable change request on a flight. You're about to lose me.

[Josh Beglau @joshbeglau]

Getting the party started at #snowflakesummit with two of the biggest forces in the next gen data revolution, Snowflake and Nvidia. #llms and #GenerativeAI will change the game. Lots to figure out.
@dataiku @SnowflakeDB @nvidia

[Josh Beglau @joshbeglau]

@AmericanAir you held the whole flight #2220 to wait for one bag (I saw it). You just need to know that we’re not stupid. You’re sacrificing a full flight for one person’s luggage. Ok. Save the generic response.

[Josh Beglau @joshbeglau]

@AUStinAirport Just to be clear, the Austin airport has zero say in the security experience at any level? If so, cool, just want to get my facts straight.

[Josh Beglau @joshbeglau]

@AUStinAirport I asked several TSA agents why security was taking so long today and they all said the new scanners were a lot slower. So, we’ve purchased brand new security scanners that are going to make the process of getting through Austin’s security HARDER?? What’s the deal?

[Josh Beglau @joshbeglau]

@Airbnb I read all sorts of articles about you fixing your fee structure. What happened to that? Why are people still charging $700 to clean a basic 4 BR house while simultaneously forcing you out by 10am?

[Josh Beglau @joshbeglau]

@austinenergy @austintexasgov Curious if you have any plans whatsoever to provide anyone an ETA. You’re leaving everyone in the dark. Literally.

[Josh Beglau @joshbeglau]

@austintexasgov Your inability to properly respond to issues due to poor systems and execution is notorious, and this is simply exposing terrible planning and lack of preventative maintenance. As a lifelong Austinite, I’m embarrassed. Oh, and I still have no power nor an ETA for resolution.

[Josh Beglau @joshbeglau]

@Uber I’m sorry…you’re completely discontinuing the Uber rewards program, replacing it with nothing, and still charging for Uber One? What is going on?

[Josh Beglau @joshbeglau]

When things don’t go well, I share, so only fair to give @AmericanAir a job well done shout out today. Pilots, flight attendants and gate agents were all kind, friendly and on their game. Special thanks to Jorge at @AdmiralsClub terminal C in DFW for wicked fast help.

[Josh Beglau @joshbeglau]

@AlaskaAir Reset #90yearsofcare

[Josh Beglau @joshbeglau]

Liking the "bridging the divide" approach of this organization that I found via @flip_sideblog - https://t.co/iJDpyjvCRP

[Josh Beglau @joshbeglau]

@Sling I don’t suggest you choose @Sling for any reason. You’ll probably get fuzzy reception and you’ll probably get double-charged for an extra $500+ like I did. Don’t even get me started about @slinganswers who will hide behind BS policy and not resolve your problems.

[Josh Beglau @joshbeglau]

@slinganswers Oh good, another place to share how terrible @Sling customer service is. I wonder if the reddit crowd will be excited to know about it. What do you think @slinganswers?

[Josh Beglau @joshbeglau]

@slinganswers You say you cared but you didn't offer any financial resolution, did you @Sling? No, you just blamed it on technical issues and just figured everyone would give up because you lean on BS policies and poor customer service.