@vueling When are you going to refund me for the flight I was denied boarding on as you overbooked? Its been 5 weeks since the flight and the only update I can get from your customer care team is that 'it is being reviewed'. Avoid this airline unless you want your money stolen
@vueling Avoid this airline at all costs. I was denied boarding because they overbooked the flight by 10 people. They then make it impossible to claim the compensation you are entitled to and the expenses you incur. Customer service is non existent
@vueling You overbooked my flight and wouldn't let me board. I can't process my compensation & refund request on your website as it doesn't recognise my booking. There is only an automated customer care agent on the phone. Truly shocking customer service from start to finish
@vueling@BioBizkaiaHARRO Maybe you should take more "pride" in your customers and customer service. Shocking company that overbooks flights and makes it impossible to get a refund or compensation (which you are entitled to).
Gutted that @deckelly and I are missing @RISEConfHQ for the first time ever. Big up to everyone involved this week ๐๐ผ Canโt beat the buzz in HK when RISE comes to town ๐ญ๐ฐ one of the best weeks of the year #RISEConf