Even trading emails with people who were supposed to take care of this… and nothing. @cpscentral come on, have a little pride on your word.
All you have to do is send the original repair teams, WHO HAS THE PART, and fix the TV. We would have been done weeks ago.
@cpscentral wow… a month of back and forth, approval for repair, approval for replacement, two repair teams, closing my case for “inactivity” on your part, and now you send a settlement offer for less than the value of the TV we paid for? What kind of #scam are you all running?
Seven years in, I’ve realized running a small agency is just running a practice of clarity, focus, and staying human while everything speeds up around you.
Still learning…
Not sure why I'm posting this, but figure it could help someone, especially an agency owner.
12 things I've learned while running my agency for the last 7 years.
12. Transitions need choreography.
When we hand off tech, billing, or accounts, it’s never “just access.” It’s about trust. Align dates, define roles, and plan the cutover. Clean exits are good leadership.
I think websites will play a vital role in this new AI ecosystem. As long as they are built purposely…
I wrote a post about this topic on our blog. Check it out if you're into this type of stuff.
https://t.co/WjTnafAMwG
Now, OpenAI has introduced Apps (SKDs), which allow your website to connect directly ChatGPT, to show relevant results. Zillow, for example, is already doing that. There's a bunch others.