@tom_cassidy1@viagogo@wembley I'm sure my/our birthday won't be ruined by the ridiculous amount of £ my 6 friends and I are paying to have some lovely clean fun! ;-)
@British_Airways Great suggestion: they don't use Twitter, how do you suggest they contact you except calling a general number and getting even more upset?
@British_Airways Bag has apparently been sent to Düsseldorf but no sign their end! Why is it so hard to get this right and find the bag?? Where is BA staff?