@MyNykaa@nykaafashion
Return for a product has been pending for more than a month now. Order gets marked as return cancelled, pickup failed etc etc without any agent reaching out for pickup. This is really frustrating, seeking some urgent help here.
@help_delhivery This seems to be a big mistake on the pickup agent as well, given that I have reached out to agent multiple times, he says he ll come in the evening to pick up, but that evening never came. Also,despite raising the complaint, the same agent is being assigned again
i have been reaching out to customer care through calls, chat and email almost every alternate day. Nykaa being a prremium product seller, this type of service is really not expected.
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@ViCustomerCare@ViCustomerCare Ashraf, the revert you have provided in DM is exactly the same as to what I raised a concern on, please read the concern again and let me know the solution accordingly.
@ViCustomerCare
My 19yr old idea postpaid number got deactivated out of the blue last month, without any reason.
I have been trying since then for a resolution, everytime customer care team gives a new reason. Requesting for some legit and urgent solution. @jagograhakjago@TRAI
After 3 months of giving random excuses for why my number was disabled, @ViCustomerCare is now asking me to pay a certain amount to buy that number again, which I already had for past 19yrs. Is this some new scam by VI to get money from customers through non-legitimate tricks?