Javed Qureshi

[Javed Qureshi @jqureshi]

@Wickes I dont want to speak to customer services, its been sitting with them a year and they have besaved disgracefully. How do I escalate or should i publish this to social media.

[Javed Qureshi @jqureshi]

@Wickes How do I speak to someone senior at Wickes regarding the ongoing fiasco with you not honouring the faulty kitchen under warranty? (Not the assigned service specialist). I have an example of probably the worst service possible. David Wood should be looped in

[Javed Qureshi @jqureshi]

@Wickes How do I speak to someone senior at Wickes regarding the ongoing fiasco with you not honouring the faulty kitchen under warranty? (Not the assigned service specialist). I have an example of probably the worst service possible. David Wood should be looped in

[Javed Qureshi @jqureshi]

@Wickes 3rd time trying to find a point of escalation. LG - all you do is pass to customer services

[Javed Qureshi @jqureshi]

@Wickes How do I escalate? The customer services team have delayed issues with faulty goods for 7 months and Wickes have ignored the FHIO ombudsman who are involved. I'd like to contact someone more senior than customer services.

[Javed Qureshi @jqureshi]

@Wickes Resulted in you asking me to contact Wickes, wasted another week. Genius!

[Javed Qureshi @jqureshi]

@Wickes faulty newly fitted kitchen under warranty reported in Feb, now June and can't get any response. Does this need to go to court??? You should not be in this line of business

[Javed Qureshi @jqureshi]

@Wickes As posted, DM to wickes is a waste of time

[Javed Qureshi @jqureshi]

@lazer7474 @Wickes There is no escalation or complaints process. I've had zero interest in my issue in 3 months and have gone to the ombudsman

[Javed Qureshi @jqureshi]

@cbrmaz @Wickes There is no escalation or complaints process. I've had zero interest in my issue in 3 months and have gone to the ombudsman

[Javed Qureshi @jqureshi]

@Wickes It has been 3 months since I logged my issue and not a single action has been undertaken other than Wickes seeming to hold lots of ‘investigations’ inside Wickes. I have today reported this to the F&HI Ombudsman of which Wickes is a member. DM has been pointless.

[Javed Qureshi @jqureshi]

@Wickes Why would you not honour the warrenty on your own kitchens and how do I raise a proper complaint? 3 months of ZERO interest from the escalations team and not allowing me to raise a complaint. Does it have to go through trading standards, i havent the energy

[Javed Qureshi @jqureshi]

@KitchenAid_UK I am told by you care team that you are no longer accepting complaints. I am told I cannot escalate my case either. I've been waiting a month for a replacement. Anyone else stunned by how bad it is to deal with this company over a simple matter????

[Javed Qureshi @jqureshi]

@KitchenAid_UK I am told by you care team that you are no longer accepting complaints. I am told I cannot escalate my case either. I've been waiting a month for a replacement. Anyone else stunned by how bad it is to deal with this company over a simple matter????

[Javed Qureshi @jqureshi]

@KitchenAid_UK Does @KitchenAid_UK support actually exist? Just a dark void on X, emails, calls.....

[Javed Qureshi @jqureshi]

@KitchenAid_UK Three phone calls, 2.5 hours and still waiting for customer care to answer the phone. Trying to find out why they sent back my broken appliance still broken, but marked repaired. Happy New Year.

[Javed Qureshi @jqureshi]

@KitchenAid_UK Customer care is terrible. Been a loyal customer for a long time but when I have an issue theres no followup. Premium prices but bargain basement service!

[Javed Qureshi @jqureshi]

@OVOEnergy Incredibly painful company to deal with, customer service is tragic. Despite emails and so many calls does ovo DO anything at all and god forbid get back to customers. I cant humanly chase you any more to call me back me than I have. I've run out of energy

[Javed Qureshi @jqureshi]

@OVOEnergy Disgusted at the BRUTISH service. You cocked up billing for a year, then sent a huge bill which sorted it out on the phone and then you called back to say you're not honouring what was agreed. Time for the ombudsman.
Absolute chancers!

[Javed Qureshi @jqureshi]

@British_Airways
two hour flight cancelled, delayed for a day, routed back on 2 flights instead of direct which took a whole day. Offered £33 discount on my next BA flight to compensate. Service at its best, well done BA. Best you keep the £33, buy yourself some dignity.