jreynar

Building @thisandthatfeed — AI that reads every message you get, does the work inside it, and never forgets what it learned. ex-Google/Meta. 5× founder.

[jreynar @jreynar]

Agentforce drafts renewals from the customer record. If a customer names a new contact in Teams, the record keeps the old one. this+that proposes the Salesforce update for a person to confirm. https://t.co/PoQ36myhwG

[jreynar @jreynar]

A lead that emails at 6pm Friday is 63 hours old by 9am Monday.

Your customer started the clock when they hit send. Most teams start it when someone notices. https://t.co/xfwjw0Yt92

[jreynar @jreynar]

OpenAI's always-on agents, dots, start work before you ask. When a vendor moves a renewal by email, your colleagues may not hear. this+that makes it a task they can all see, then handles it. https://t.co/WcqJLez11S

[jreynar @jreynar]

Many automations have a step someone does by hand, because that system has no API.

You're already signed in to it. So we let the workflow use that session. https://t.co/IUmN4BV08p

[jreynar @jreynar]

ServiceNow's Flow automates requests once someone resolves them. Some work never arrives as one, like an email naming a new invoice contact. this+that can make it a task for finance. https://t.co/ETvJ6geDBq

[jreynar @jreynar]

Everyone's building context graphs, but 42% of company knowledge sits with one person, like billing details in one email. this+that can make it a shared brain update and a finance task. https://t.co/LAzIMO55O1

[jreynar @jreynar]

Gemini Enterprise Memory saves a team decision to one person's memory. In this+that, workflows write it into a brain the whole team shares, so everyone's AI gets the same answer. https://t.co/EHJCBBtX2U

[jreynar @jreynar]

27 Fields Medalists signed a declaration about AI in mathematics this month. Their objection isn't capability.

A field advances when knowledge gets absorbed.

Mathematics has journals and referees for that. A fifty-person company has nobody.

[jreynar @jreynar]

Someone says in a thread that churn should exclude migrated accounts. Finance agrees. It's decided, in email.

The warehouse finds out whenever someone updates the semantic model.

Until then every agent answers with the old definition, consistent but wrong.

[jreynar @jreynar]

Andon Labs had agents run real businesses. The vending machine made money. The shop and the cafe lost it.

A vending machine runs on documented information: prices, stock, a restock schedule.

Almost nothing a cafe runs on is written down anywhere.

[jreynar @jreynar]

133 patent lawyers got an AI drafting assistant for three months. Then it was taken away.

Seniors kept an edge. Juniors kept nothing.

From the paper: "The largest gains from AI thus accrued to the lawyers who retained the least."

[jreynar @jreynar]

Salesforce named its agents Casey, Paige, Carter, Hunter.

When Casey in service hears a customer is shrinking, does Hunter in sales know before the upsell?

Only with a shared memory.

https://t.co/o6gxs7i7ul

[jreynar @jreynar]

Fortune's CEOs say the big AI risk is building "a better version of yesterday."

At Global 500 scale, maybe. At 50 people, a better version of yesterday is the whole game.

https://t.co/UwFIGftaKp

[jreynar @jreynar]

More people, more drift from the vision. So the story goes.

Nolan had a crew of 300 and Inception stayed his film.

Drift comes from retelling the plan, not headcount. Write it down.

https://t.co/r1RLmYgjLs

[jreynar @jreynar]

Everyone's debating how much to trust AI agents. What would you even do with a trust level of 73%?

Let an agent do anything it can undo. The rest should wait for a person.

https://t.co/jn5ilcaZ0Y

[jreynar @jreynar]

Building a company brain sounds like typing a thousand records from scratch. For customers you don't. The list is already in the CRM, and fixing a wrong record beats writing one from nothing.

https://t.co/iXZx7ADYFs

[jreynar @jreynar]

A customer runs 480 stores. They mention once they're closing 100.

You see 480 against a 500-seat cap and upsell a shrinking company.

The brain that read that message already knew.

https://t.co/iJI9OfKRUf

[jreynar @jreynar]

Nolan had the idea for Inception at 16 and shot it 23 years later.

You don't need permission to build now. But the pitch was doing a job: it was a proxy for a test we couldn't afford. https://t.co/gIRzhezLGw

[jreynar @jreynar]

Cloudflare now stops AI agents from reading pages that carry ads.

Publishers answered the ad blocker by asking you to turn it off. A wall you can see, and a choice. This refuses you before that. https://t.co/llR9hjxAXM

[jreynar @jreynar]

"Ridgeway declined our offer. Let's pursue Alderton."

Seven words, two jobs. One is a task, and every AI inbox tool finds it. The other is a fact with nowhere to go.

https://t.co/Q52HPfYtIm