Jitesh Rohatgi

But we have always done so = scariest business lingo. I love to bridge business and technology to bring disruption to traditional approaches.

[Jitesh Rohatgi @jrohatgi]

@GovernorShapiro Thank you @governorshapiro. Happy Diwali to all that celebrate 🙏

[Jitesh Rohatgi @jrohatgi]

@t-mobile No help from @TMobileHelp. They keep asking the same question over and over again and don’t do anything.

[T-Mobile Help @TMobileHelp]

@jrohatgi Hi, Jitesh. I can step in to get your T-Mobile bill straightened out. Send me a DM with the order details of the handsets you returned in January, and we'll get this resolved for you in a timely manner. ^ShannonRobinson https://t.co/8DIvLVB0TL

[Jitesh Rohatgi @jrohatgi]

@TMobile - being charged $170/mth since Jan for cell service that was supposed to be cancelled by your store when unopened devices were returned within the return window. Getting charged wrongly for over 8 months. Customer service after 40 min chat can only escalate. Help please!

[Jitesh Rohatgi @jrohatgi]

Thank you @united for reminding me why I stopped flying you - because of zero empathy of your employees towards passengers even on a $5K ticket. While I had no choice today, I’ll continue to keep the lesson in mind for future bookings. @AmericanAir #AmericanGold is the way to go!

[Rep. Susan Wild (Archived) @RepSusanWild]

In advance of today’s visit by Prime Minister Modi, I want to recognize the countless contributions of Indian Americans of all faiths and backgrounds from my district – contributions that reflect the strength and vibrancy of our community.

[Jitesh Rohatgi @jrohatgi]

@TMobile placed order which I cancelled but received the phones anyway. Now on with 4 reps who keep passing the buck on trying to figure out how I can keep these phones by waiving the activation fees. Not the greatest customer service impression to new customer.

[Jitesh Rohatgi @jrohatgi]

@AmericanAir boarding flight AA 293. Can you explain why we need to throw the water bottle purchased after security for the second security at the gate?

[Jitesh Rohatgi @jrohatgi]

@BofA_Help now it’s been over 46 min on hold to get help for a fraud account opened in my name. No help yet. It’s clear that irrespective of what the voice prompt says, the call is not that important to you!

[Jitesh Rohatgi @jrohatgi]

@BankofAmerica a fraud account was opened in my name. I called many months ago to flag it and still get statements. On hold for over 25 min to get to hopefully speak with someone again. #NotCustomerService #NotOkay

[Jitesh Rohatgi @jrohatgi]

@MBonvoyAssist @MarriottBonvoy @Marriott does it make sense to switch a booking from two queen beds to 1 king for 3 people and call it an upgrade? Front desk no help. Opportunity to do better? #CustomerExperience

[Jitesh Rohatgi @jrohatgi]

Shoutout to @HP for great job with a laptop repair. My screen had an issue during warranty. They not only replaced it but also made the laptop look like new. No additional BS like software reset either so all data and applications were preserved. Great #CustomerExperience Bravo!

[Jitesh Rohatgi @jrohatgi]

Aboard @AmericanAir 2531 (MCO->PHL). Appreciate cabin crew member Jennifer for great customer service. She was so attentive and kind during boarding, helping many, including a senior and me. My chance to say something positive I can’t miss. Thanks Jennifer! #customerexperience

[Jitesh Rohatgi @jrohatgi]

@Simi_Garewal @DrSJaishankar @MEAIndia @PMOIndia Always two sides to any story. While not justifying this behavior, I have found the NY consulate to be very responsive in my interactions with them. This same officer was at visa camp near us and patiently and professionally answered questions from over 200 people over 5 hours.

[Rep. Susan Wild (Archived) @RepSusanWild]

I applaud the administration for sending vaccines to countries like India to assist in the global fight against the pandemic. American leadership has the capacity to make a huge difference and I'm glad we're stepping up to the plate. https://t.co/F2k3w1KyTG

[Irfan Kawosa @AEatPEGA]

#PegaWorld @AlanTrefler talks avout #CenterOut business architecture as the only fail safe way to build for the future!

[Jitesh Rohatgi @jrohatgi]

Let’s go team Pega! #PegaWorld

[R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT @rwang0]

MyPOV; who's who @pegaworld @pega #PegaWorld
@hyken
@shellykramer
@jeffreypjacbs
@roncallari
@ottlegalrebels
@michelledh
@danielnewmanUV
@BrentLeary @mdial
@mistygirlph
@OABlanchard
@KirkDBorne @adrianswinscoe
@robincollyer
@gginslc
@oligossas
@sindhutiwari
@jsselva

[Blake Morgan @BlakeMichelleM]

✨As someone who isn't extremely technical, I took a step out of the box and watched the live demo of building an app in #pegaworld. Fascinating! Using low code means non-technical developers can easily build an application ✨

[Alan Trefler @AlanTrefler]

Congratulations to the U.S. Census Bureau for reaching this important milestone. Very proud of @pega's work to support this critical initiative. There's still time to fill out the Census online -- it only takes a few minutes. https://t.co/lN5COvx2h5

[Steve Wozniak @stevewoz]

I have been through the same run-around with the CDC. I had all the right symptoms and had been in Hong Kong at the right time (returned home Jan. 4) but could never get a test.