JohnCarroll

Direct experience in the sale of personal computers, custom software, secure networks, outdoor payment systems, nanotechnology chemistry and Internet of Things.

[JohnCarroll @js_carroll]

@ATT I was told I had a 12 to 15 minute wait to resolve a potential fraud issue for my 90 year old mother. I have been on hold for 57 minutes. Horrible service!!!

[JohnCarroll @js_carroll]

I have 30
Years in IT and for your service rep to get short with me and use the term “again” 4 times does not work for me. My hearing is not the issue

[JohnCarroll @js_carroll]

@Delta it is with a very sad heart that I have to tell you that after the rudest customer service experience that this Delta Diamond customer promises to never fly you again! I am done being treated like an idiot when trying to use your system. If I can’t use your online ID

[JohnCarroll @js_carroll]

@BofA_Help I just got off the phone with a lady who was amazing! She made sure my issues were addressed. I wish I new her name. I will DM you my info if we could get her recognized as being awesome!

[JohnCarroll @js_carroll]

@BankofAmerica i have been disconnected 3 times and now on the fourth call I have been on hold for 17 minutes. All trying to trace a wire! Please get me to someone who can trace a lost wire. I have been trying for 2 hours!!

[JohnCarroll @js_carroll]

@zoom Please fix your Outlook Calendar Plug-in so it works with Yahoo and change your BS Support "policy"! Or change Customer Support to Customer Frustration because that is all you do!!

[JohnCarroll @js_carroll]

@Zoom I have been trying to get technical support for 3 hours via chat! What is wrong with your customer service?

[JohnCarroll @js_carroll]

@zoom I spend 3 hours on the phone from my hotel room in Europe (Request #14747091), I am informed via email: "sorry we are unable to process the change…we can only change this if you had left the company"? You guys make Microsoft Teams look great by comparison!

[JohnCarroll @js_carroll]

I checked in at La Rural Argentine Steakhouse on #Yelp https://t.co/5yE5ix18Lw

[JohnCarroll @js_carroll]

@Delta your Fort Lauderdale team did a great job tonight following a delay. Please express my thanks for Phillip at the main desk and Gary in the Sky Club for a job well done! Thank you!!!

[JohnCarroll @js_carroll]

@SixtUSA Sixt why is your service so horrible! I spent 30 minutes on hold trying to track a pair of sun glasses left in a rental car at O’hare. I was trying to talk to someone only to be cut off and told you won’t let me talk to anyone on site! Your customer service is horrible!

[JohnCarroll @js_carroll]

@Lane_Kiffin While everyone is in awe of Jaxson, Trigg is a monster!!! Great ‘get’ coach!!!

[JohnCarroll @js_carroll]

@BrandsMartUSA You may contact me at 954.326.3119

[JohnCarroll @js_carroll]

@BrandsMartUSA Worst extended warranty experience ever! Washing machine broken since September 11th! Service tech failed to fix again yesterday! Then manager blew off in store meeting this morning! Horrible service!!

[JohnCarroll @js_carroll]

@OleMissFB Congratulations Coach! Talent plus persistence always rises to the top!!

[JohnCarroll @js_carroll]

@priceline Priceline, Your customer service staff is non-responsive!! If you wont talk to or text with me, at least refund my money. Your service is horrible!!!!

[JohnCarroll @js_carroll]

@priceline Why is your customer service so horrible. The person who spent time posting this should be helping customers!!!

[JohnCarroll @js_carroll]

@priceline has the worst customer service!! I have been waiting on the Chat line to add a simple FastBreak code to a car reservation - no response back after one hour!!!

[JohnCarroll @js_carroll]

@LakersNation I was worried about Jared!!