Jason Salber-Black

DevOps Engineer and Advocate

[Mike Julian @mikejulian]

A friend asked me recently what I think the big things are that make GCP, Azure, and AWS different from each other.

I think the biggest thing is how they view customers.

[Taylor Poindexter @engineering_bae]

The highlight of my week: a guy came up to me and said he showed his leadership team my salary demands tweet and was able to get his *entire team* raises. I love helping people get paid what they’re worth and more 💜💜💜

[Emma Bostian @EmmaBostian]

What was the best thing your company did during onboarding?

When I onboarded my manager put together a Trello board with a column for each week. Each week had cards for different tasks. I also had a pipeline with cards introducing each team member!

[Corey Quinn @QuinnyPig]

Hey, I can post videos longer than 2:20 now; here's how I explain AppConfig and get myself hunted down.

[Kevin Yien @kevinyien]

I still hold the strong opinion that every company should have a team that teaches new hires how to be experts in the primary tools used at the company (e.g. Gmail, Slack, Docs, Jira, Notion). And I'm not talking a few keyboard shortcuts here and there. I'm talking top 1%.

[Charity Majors @mipsytipsy]

If 1), hand them a copy of Accelerate. https://t.co/MHkf5ItV3T

If 2), you probably need to surface more information about the facts on the ground, and you need to do it in a way that is *specific* and *actionable*. Moaning about how everything is fucked is not going to help.

[Charity Majors @mipsytipsy]

So if you keep losing the battle to pay down your infra investments and actually fix things, consider two possibilities:

1) they don't understand why backend/reliability work matters,
2) they do understand, but aren't getting enough of the right signals to make good decisions.

[dr. nicole forsgren @nicolefv]

🎉I'M SO EXCITED🎉 I can finally share that DevOps Handbook 2e is coming soon, and I'm an added author. We've updated with new cases and (ofc) updated data.

[dr. nicole forsgren @nicolefv]

These kind of forced marches (w/the broken families and divorces mentioned in the next tweet) are why I started doing my research— because there had to be a better way to build SW w/o breaking people.

Turns out, there is.

[Jez Humble @jezhumble]

Everyone sensible in IT has been saying for years that if you buy COTS (commercial off-the-shelf software packages) you shouldn’t customize it - it’s wildly expensive and you end up with something hard to maintain and almost impossible to upgrade.

[Jez Humble @jezhumble]

I teach a graduate level class on OO and TDD and every year I get upset because I have undergrads in my class who have been taught that encapsulation means adding getters and setters to your classes 🤬🤯

[Jason Salber-Black @jsalberblack]

@johncutlefish Done (x5)

[Jason Salber-Black @jsalberblack]

@Magnus919 @IanColdwater This made my morning.

[Jayson Robinson @jaysonrobinson]

@johncutlefish There's a phrase I use a lot when teaching other PMs - "Everything you do as a PM is an opportunity to collaborate and build trust."

That includes writing tickets/stories.

[Kath Korevec @simpsoka]

For me it was @jasoncwarner who told me that we need more empathetic leaders in product management, then took a chance on me to help run his product team. Gave me enough room to work autonomously and be curious about what we could accomplish together.

[Neil Killick @neil_killick]

Or... A burndown chart is a simple way to cling on to 30-year old legacy Tayloristic practices, micromanage your team, create undue stress and emphasise unfit for purpose approaches rather than what's actually important in the complex, value-driven domain of product development.

[almonk @almonk]

We open sourced how we work https://t.co/LnjrlrWcW1

[Giorgio Bonfiglio @g_bonfiglio]

"Friends don't let friends build datacenters."

(found this gem in UK's official guidelines for building public services: https://t.co/RyDoCkGsjL)

[Jason Salber-Black @jsalberblack]

@jptoto Every. Year.

[emily freeman @editingemily]

I think the most challenging part of management is recognizing that the people you manage are different than you.

They have different goals, aspirations, motivations, styles, everything.