Jspekz

[Jspekz @Jspekz]

To be miss treated and getting items that said guaranteed next day delivery if order within certain hrs & mins with $25 min & when I met that criteria still the items m didn’t get on time & sometimes defectives.Try to get help then didn’t even help by the way A**S is a supervisor

[Jspekz @Jspekz]

@JeffBezos Mr.Bezos how u doing? Been a member of Amazon Prime for quite sometimes barely buy anything like other subscriber but still yet I pay the monthly subscription fees but when I do buy stuff most of the item I got comes late even it said guarantee delivery next day & your

[Jspekz @Jspekz]

Customer service specially the one I just spoke too recently about 10mins ago named A**s base on Seattle which I find it very concerning when I requested to speak to a different person for help she said NO & said I’m the highest then hang up the phone. I’ve been paying for what

[Jspekz @Jspekz]

@SriniGopalan @TMobile @SriniGopalan Attached are screenshots of all my tweets from 04/03/26 to today—completely overlooked. After 9+ years with T-Mobile, I’ve been mishandled, misled, and promised a trade-in offer that was never available. This is unacceptable. Review and respond.

[Jspekz @Jspekz]

@SriniGopalan Attached are screenshots of all my tweets from 04/03/26 to today—completely overlooked. After 9+ years with T-Mobile, I’ve been mishandled, misled, and promised a trade-in offer that was never available. This is unacceptable. Review and respond.

[Jspekz @Jspekz]

@SriniGopalan @TMobile @SriniGopalan PLEASE review all my tweets documenting the repeated poor service—dishonest, misleading, and unprofessional behavior, including a trade-in offer promised by your supervisor Jay (Asia team) that was supposed to be active today but wasn’t honored. Check my tweets.

[Jspekz @Jspekz]

@SriniGopalan Your Philippines-based customer care keeps hanging up on me, bouncing me between departments when I ask for a supervisor, and when I finally get one, they’re dishonest and cover for each other. This is unacceptable. Next step is a formal FCC complaint.

[Jspekz @Jspekz]

@SriniGopalan Out of respect, I haven’t publicly released the recordings or the trade-in details promised to me as of 04/20/26. I’m giving you the chance to respond so I can share full details via DM instead of exposing the repeated lies and broken promises from your team.

[Jspekz @Jspekz]

@SriniGopalan Today I was bounced from Stella → Rica → Allen → Supervisor Laura, who refused to honor a trade-in offer promised by another supervisor (Jay). I have recordings proving everything. This is dishonesty and a complete waste of my time. When will this be fixed?

[Jspekz @Jspekz]

@SriniGopalan Why are my concerns being ignored? I’ve repeatedly called out dishonest and manipulative behavior from T-Mobile customer care, and nothing has been addressed. 9+ year customer, lied to, no accountability. When will you take this seriously?

[Jspekz @Jspekz]

@SriniGopalan Hung up on TWICE by @TMobile 611 support today—23 mins & 18 mins wasted, no callbacks, no accountability. Just trying to reach a supervisor. Is this really the experience customers should expect?

[Jspekz @Jspekz]

@SriniGopalan I appreciate your focus on improving customer service. However, I’ve experienced 4+ poor support interactions (including a supervisor), with my latest call ending in a hang-up via 611. Can this be looked into?

[Jspekz @Jspekz]

@SriniGopalan @TMobile 10+ yr customer—called 611, dealt with long holds & transfers, then got hung up on with no callback. Can’t even identify the rep to hold anyone accountable. If stores are “premium,” why is phone support this bad? Unacceptable.

[Jspekz @Jspekz]

@SriniGopalan @TMobile 10+ yr customer—called 611, dealt with long holds & transfers, then got hung up on with no callback. Can’t even identify the rep to hold anyone accountable. If stores are “premium,” why is phone support this bad? Unacceptable.

[Complex Sneakers @ComplexSneakers]

We got our hands on a pair of the Levi’s x Air Jordan 3 but this time in the “Black” colorway before it drops on February 20 on https://t.co/Q28b21m1Rv and select retailers ⚫️

[Jspekz @Jspekz]

@ring I just send this to @JamieSiminoff since no one is helping me period from customer service agents, supervisors, billing supervisor and my last attempt to reach out for help was on 01/13/25 I was told by another supervisor he can’t do anything on my ring account, it has been

[Jspekz @Jspekz]

@JeffBezos First message I send you when the hold started was this screen shot

[Jspekz @Jspekz]

@JeffBezos spoke to customer service help person for only 11mins and put on hold all the way to the 44mins and could second over just for the customer service to hang up the phone smh 🤦🏻‍♂️

[Jspekz @Jspekz]

@JeffBezos and still waiting about to hang up soon this is ridiculous!