James Pearse

Co-creator of AAM

[James Pearse @jtapearse]

@SportingLifeFC @JoesterT @JAKEOZZ This aged well…

[James Pearse @jtapearse]

@SportingLifeFC @JAKEOZZ @JoesterT What a load of nonsense

[James Pearse @jtapearse]

@SkyUK @SkyHelpTeam @MoneyTelegraph My account has been locked for two weeks, after I tried ordering a phone from my work computer. Have called several times and no one can unlock my account. I’d like this resolved and seeking compensation since haven’t had access to services

[James Pearse @jtapearse]

@O2 Please can you respond to my DM. This is an urgent matter.

[James Pearse @jtapearse]

@O2 @O2 I still haven’t had a response. What is going on?!

[James Pearse @jtapearse]

@O2 @O2 do you actually want to help? You still haven’t responded to my DM. Or are you just tweeting this to save face publicly?

[James Pearse @jtapearse]

@SUMBoiii_ @RachMarieeX @O2 Hi - I’m facing a similar issue with mortgage application. An O2 error has left a mark on my credit report. All I need is written confirmation stating as such, but proving impossible to obtain! Who did you reach out to? Any help much appreciated!

[James Pearse @jtapearse]

@philmayger @O2 Totally unacceptable. Not sure why telecoms firms are allowed to keep getting away with this.

[James Pearse @jtapearse]

@O2 @OfficialWillNev Could be worse mate - purchasing my new home is in jeopardy because of an O2 typo which is still on my credit report, despite error being flagged three months ago!

[James Pearse @jtapearse]

@O2 the guardian published this article over a decade ago, and the same thing is still happening today…

My issue is actually a typo from O2. I never missed any payments.

https://t.co/VnGfg7RTWu

#telecom #o2 #CustomerExperience #CustomerServiceFail

[James Pearse @jtapearse]

@O2 I was on the phone for 6 hours yesterday with customer service and got cut off. An O2 error has resulted in a default on my credit report, jeopardising the purchase of my new home. This needs to be resolved urgently but no one at @O2 seems to care.

[James Pearse @jtapearse]

@O2 @O2 this issue still hasn’t been resolved. Purchasing my new home is in jeopardy because of an error that you made, and there is zero urgency from anyone at @O2 to help.

[James Pearse @jtapearse]

Current situation with @O2 - not to mention the other calls / time wasted on hold with your team… Quite often just get cut off whilst on hold too, with no call back, so have to start the whole tedious process again.

[James Pearse @jtapearse]

@JeremyClarkson Has to be Frankfurt

[James Pearse @jtapearse]

@AskPS_UK Hi - my account has been suspended. I’m a UK customer, playstation ID is jammy90. This is regarding an unauthorised transaction that I had previously raised with playstation and was trying to arrange a refund. I would like my account to be reactivated please!

[James Pearse @jtapearse]

@fmuamba6 Send that positive energy!!!

[James Pearse @jtapearse]

@PS5StockAlertUK I just got one - bundle with t-shirt.. they’re not out of stock... just have to wait in the queue. Good luck all

[James Pearse @jtapearse]

@vejaproject @vejaHelp it is extremely frustrating when my queries are ignored given you have no contact number or live chat service. I have spent £300 on an order made almost a month ago (express delivery...!!!) but have received nothing. Starting to feel like a #scam

[James Pearse @jtapearse]

@vejaHelp @vejaproject @vejaproject @vejaHelp please can you confirm? Thanks

[James Pearse @jtapearse]

@vejaproject I placed an order 10 days ago (express delivery), but I haven’t received or heard anything since. I sent a couple of emails but had no response. Please can someone help? Can’t see order tracking number anywhere! I’m based in the UK. #veja #customercare

[James Pearse @jtapearse]

@vejaHelp @vejaproject @vejaproject @vejaHelp given the delay on my order I’d like to cancel please and request a full refund.