@hm_custserv your “investigation” is beyond unsatisfactory. Since a month and a half, the refund for my return is due. After all the waiting and the multiple calls to customer service, I receive a mail stating that @hm would be unable to process the refund.
What I ordered vs what I received
For the final resolution, @AJIOLife asks me to contact @PlumOrganics and withdraws themselves from the mess up
Customer care service so so so poor