@alpharooms@alpharoomshelp We’ve been waiting 2 weeks for a refund. Our 4* hotel was cancelled 4 days before our holiday to Benidorm and we were put into a 3* disgusting hotel miles away. I emailed all receipts for travel and food due to the food being appalling. 350733840345 ref
@alpharooms@alpharoomshelp No you won’t. We have called @alpharooms around 40 times. My friend has been Intouch a million times. Someone spoke with her a few days ago promising to refund us and surprise surprise we have heard nothing again. It’s disgusting.