On behalf of The Hamilton Shoebox Project, honoured to support the Hamilton Native Women’s Centre today in celebrating International Women’s Day ❤️
#celebratewomen#lifteachotherup#youareenough
So proud of the team that worked on developing and building the new case facilitation system, and the call agents who have embraced this new application.
Looking forward to the build of Phase 2 and better enhancing communications with and between our stakeholders.
Our Call Centre launched a new case facilitation system! The system will:
👉manage cases through a more streamlined & automated technology-based application
👉better identify & triage cases within our scope.
What to expect when calling our Call Centre: https://t.co/jUtTKMiFBt
For an assignment, I asked some of my terminal paediatric palliative care patients what they had enjoyed in life, and what gave it meaning. Kids can be so wise, y'know. Here are some of the responses (Thread).
From a colleague in Hamilton, memo sent out at @McMasterU. I was requested to amplify as they cannot.
"As you are all aware, McMaster Children’s Hospital (MCH) continues to face unprecedented pressures across all its programs. Inpatient occupancy is nearing 135 per cent...
It's 6:35am on Saturday morning. Yesterday afternoon, at 3:57pm, a parent, after waiting in line likely for an hour or two, registered their sick child at CHEO's ER. They have yet to be seen by an MD.
We are in the midst of a catastrophic health systems failure in Canada.
Consider this: the emergency medical care I can offer today is demonstrably inferior to that of just 10 years ago.
The avoidable harm to patients and moral injury to providers is truly unforgivable.
There is no validity to recent claims that children are being transferred from our intensive care units to hospitals in the US. While the volumes in our PICU are exceedingly high, we continue to mobilize resources to meet the clinical needs of these very ill patients.
Congrats to Vicki Westall who is celebrating 25 yrs with @HamHealthSci!
Vicki started her career with HHS at Switchboard & moved over to #CritiCallOntario’s Call Centre when it became a provincial service.
Vicki is the longest serving employee at #CritiCallOntario! @HHS_staff
The Glanbrook Rangers organization extends its deepest condolences to the family, friends and teammates of Ayr Centennials captain Eli Palfreyman, 20, who tragically died during a game on Tuesday.
CritiCall Ontario is experiencing technical difficulties due to a widespread outage with our service provider. Our fantastic team is providing available backup numbers to our hospitals. We thank everyone for their patience and support during this time.
CritiCall Ontario is preparing to bid farewell to Dr. Desmond Bohn, Provincial Medical Director, as he is set to retire. Read more about Dr. Bohn and his time at CritiCall here: https://t.co/U538yToup7. @SickKidsNews@isabel_hayward