@AmericanAir We went from being able to still locate the delayed luggage (of 3 weeks) to error message when trying to track the bag. And no updates from @AmericanAir regarding delay claims or locating the missing luggage. Very disappointing. Where is customer service?
@anne_hegerty Dissing the famous and influential @bts_bighit just so you get your 15 sec of fame. Shame on you. #BTS is at a place where you will fundamentally NEVER reach.