Shout out to @MikeSievert for having the worst company ever. After filing my @FCC report I am once again going to a @TMobile store to be "helped". Thanks guys for being my 13th reason 💩
Fuck you @TMobile I closed my account in July and got overcharged for two months before having an additional charge in October where I was stupid enough to believe phone reps and paid to get previous bills refunded ONLY to have you send me to COLLECTIONS within the SAME month?!
@TMobileHelp So I can chat with a bot??? Almost as bad as talking to your "customer service" who have literally told me conflicting and incorrect information. I especially love their email for when I requested record or our conversation. Not helpful lol
@TMobile i have been trying to get this resolved for M O N T H S and at this point I was ready to take the L(>$300) just so I didn't have to deal with yall anymore but here we are. @FCC complaint & @BECU charge dispute here I come 🥲