@BuhariMahf67957 Sequel to our conversation, i would be doing a follow-up with the quality team to ensure this is resolved within 24 - 48 business hours
@BuhariMahf67957 Hello Mahfouz
Kindly send a DM with your order number, so we can review the details and assist you accordingly.
Oluwatosin.
Jumia Customer Service.
@PrinceMadubuko Hello Prince,
Thank you for contacting Jumia.
Please send us a DM for further assistance. Please ensure you are following us so you are able to DM us.
Kindly share the order number with us via DM.
We await your response.
Savage.
Jumia Customer Service.
@Drop_wizard Hello Sign Vdm,
Thank you for reaching out. We apologize for the experience. Kindly check your DM for a further response.
Thank you for your understanding and for choosing Jumia.
Savage.
Jumia Customer Service.
@SJamgbadi We will forward your feedback to the relevant team to ensure it is reviewed.
Thank you for bringing this to our attention.
๏ฟฝ๏ฟฝ๏ฟฝ Jumia Customer Service
@Iambossdi Hello Bossdi,
Thank you for reaching out. We apologize for the experience. Kindly check your DM for a further response.
Thank you for your understanding and for choosing Jumia.
Savage.
Jumia Customer Service.
@EzeAkido Hello Akido,
Thank you for contacting Jumia.
Please send us a DM for further assistance. Please ensure you are following us so you are able to DM us.
Kindly share the order number with us too via DM.
We await your response.
Savage.
Jumia Customer Service.
@982061399392415 Hello Bayulona,
We apologize once again for the experience. Please check your DM for a further response.
Thank you again for being a Jumia customer.
Savage.
Jumia Customer Service.
@EromoseleKing Hello Eromosele,
We sincerely apologize for this experience. Kindly send us a DM, so we can provide you with further assistance.
Oluwatosin,
Jumia Customer Service.
@982061399392415 Hello Bayulona,
Thank you for reaching out to us. We sincerely apologize for the experience. Kindly send us a DM for further assistance, and please ensure you are following us so you can send us a direct message.
Savage.
Jumia Customer Service.
@Mtugold Hello there,
We sincerely apologize for the experience you had with us.
Please rest assured that we are continuously working to enhance our services and deliver a better experience each time.
Jumia Customer Service.