@AmtrakAlerts It’s insulting to your passengers that anyone with a brain can see the train will be late and you provide no information to anyone including your front line employees and then gaslight the passengers and say the train will leave on time when everything has been canceled.
@AmtrakAlerts We waited for train 591 at San Diego - no information from anyone, text agent says the train is leaving on time when it is 30 minutes past departure time, app says the train is on time. Is anyone paying attention over there? Give whatever information you have to your passengers!