Elizabeth Miller

Baltimore fine artist, hair sculptor, and choreographer- @mural_art_tours @liz_miller_productions (IG)

[Elizabeth Miller @junovalencia1]

@TeacherSwap sharing my #wishlist as a #baltimore city #artteacher serving in a k-8 #title1 #school #clearthelists any help- makes a difference!
https://t.co/NPxEmShUU5

[Elizabeth Miller @junovalencia1]

PART 3 of my nightmare with @Venmo so ALL MY MONEY is trapped in my Venmo account + they just said I have to wait ANOTHER ten days to get my money back- rent is due on the first- I keep telling them I need my $ and they will not allow you to speak to escalation Dept. Avoid them!

[Elizabeth Miller @junovalencia1]

PART2 of my nightmare with @VenmoSupport - so all my money is now in my Venmo account and I reported the fraud so Venmo needs ten days to investigate. At day 8, they give me access to my account but it’s frozen because I asked them to freeze it. They won’t let me unfreeeze it!

[Elizabeth Miller @junovalencia1]

So annoyed at @venmo - some hacker hacked my account and transferred all my bank account money to Venmo. So the customer service person told me to wait until it cleared. The hackers then locked me out of my account w Venmo and so I called and froze the account. PART 1

[Elizabeth Miller @junovalencia1]

Pt 17: @enterprise reached out to me and as soon as they found out that State Farm was paying for the rental, backpedaled from any compensation of any kind saying ‘we’ll leave this w the manager’ knowing his hands are tied. Bewareeeeee

[Elizabeth Miller @junovalencia1]

Pt 16- so here I am on Twitter. I don’t want to leave a complaint on paper to be filed away but rather we should reflect on the skeletons of these companies which used to provide quality service and now are a shadow of their former selves… beware…

[Elizabeth Miller @junovalencia1]

Pt 15- I ask how I can complain to corporate- they give me their rental number- ugh. I call- chick takes my # down. Has to look for a piece of paper to take a complaint because she doesn’t know how. We get disconnected and she doesn’t call me back. *face palm

[Elizabeth Miller @junovalencia1]

Pt 14- obviously his hands are tied so if my insurance tries to screw me and doesn’t cover the rental then he will try to comp me a few days in case I’ll have to pay for it. Or pay for my Uber. Listen you should pay for the Uber, not to only make it right.

[Elizabeth Miller @junovalencia1]

Pt 13- manager from @Enterprise calls me back- apologetic etc- tells me the details of how he’s not being supported by the admin of his company. Wants to know how can he make it right. I said ‘can you give me a ride yesterday?’ That’s what I needed.

[Elizabeth Miller @junovalencia1]

Pt 12: finally get ahold of an employee on day 2, manager is busy, employee doesn’t have the code, says manager will call me back- I’m having a panic attack trying to figure out how I’m going to get to work- while I have a perfectly good car right here.

[Elizabeth Miller @junovalencia1]

Pt 11- so not only was I arranging rides during the day- had to for my evening activities too. No after hours help either- why didn’t he leave the code on my voicemail?! So I call the next morning before work w a ride on standby in case it’s day 2 w no car

[Elizabeth Miller @junovalencia1]

Pt 10- the other part of the message was him saying he could send the guys to take the boot off but he wasn’t sure where the car was. I sent him the slip that morning to his work email. The slip they leave w the address and location - when I called I told him

[Elizabeth Miller @junovalencia1]

Pt 9- at the end of my work day where I had to arrange a ride home despite me expressing to the manager at enterprise that I needed a ride and he didn’t respond. He left a message saying he had the code to the boot & call him back- THEN HE LEFT FOR THE DAY!!

[Elizabeth Miller @junovalencia1]

Pt 8- I get a call back telling me he’s still working on it that no one in their ‘tickets and tolls’ division is actually there - later I found out he had to pay the tickets out of his own pocket to resolve multiple booting situations that happened that day!

[Elizabeth Miller @junovalencia1]

Pt 7- so I call @Enterprise and tell them what happened- they say they will get back to me within the hour… um what happened to ‘we’ll pick you up?’ I gotta get to work! So I arrange a ride for myself because this company can’t pay their overdue tickets?!

[Elizabeth Miller @junovalencia1]

Pt 6- so I woke up one morn, went out to the vehicle to go to WORK. There’s a boot on the car. The city had officially started booting again. @CityofBaltimore mind you this car is registered to @Enterprise - idk why there isn’t a system to reach out directly to them?

[Elizabeth Miller @junovalencia1]

Pt 5- ur probably ‘um no big deal’ - ur right- here’s where the story gets horrific and @enterprise does not handle it well. I rented from the location up in York rd- the company doesn’t have an easy way to get in touch, you sit on hold no matter what

[Elizabeth Miller @junovalencia1]

Pt 4 - I asked if I could just swap out the car but all they have are minivans and SUVs and I park on the street so I declined… needless to say the vehicle still needs an oil change and I STILL have it.

[Elizabeth Miller @junovalencia1]

Pt 3 -Everything was fine until the vehicle needed an oil change. Apparently I need to drive way out to one of their ‘preferred providers’ to spend MY time waiting for the oil change- apparently spend my money to get it done, no jiffy lube option at all.

[Elizabeth Miller @junovalencia1]

Pt 2: State Farm connected me w @Enterprise for my rental under the uninsured motorist clause. They were low on cars (understandably- as many companies sold their fleets to survive the pandemic) but I got a compact as requested.

[Elizabeth Miller @junovalencia1]

Horrific Experience w @Enterprise in multiple parts… it all started when my actual car was in a hit and run (pt 1)…