Dear restaurants asking me to make reservations -- I have a toddler going through her adult phase. Don't ask me to commit to a time slot. Ask me a time range. Not 6pm. But between 6 and 7pm. Yea, I'll reserve that. 😊 @amit#toddlerdiaries
✨Exceptional customer service can turn a simple moment into a lasting memory. ☕ Inspired by a recent coffee shop experience, I've penned down insights on enhancing online customer service. Dive into my latest article for tips!
Read here: https://t.co/hpq7Ns04qe
#CX#UX#design
Listening to PropheC, and watching the boardwalk lamps go up, signaling that it’s going to get darker, but just not yet, is exactly the vibe I’ve been digging this week. #musings
The SMS chatbot was one of the most loved features of @hellodigit, as they’d update users on their recent transactions, their rainy day savings and more. Post acquisition, they no longer support SMS chat replies, and it is annoying. IMO - not a great user experience anymore.
If there was a way one could share sound clips in chats, along with gifs, stickers, images, etc. #uxthought
For starters, I'd be sending crickets each time :D