Shout out to Phoebe at @CrewClothingCo in customer services who replaced a faulty item in record time and making the process almost seamless, if only other companies could learn from them.
@apple you have surpassed yourself, iPad locked to my apple ID but won't unlock. Have sent you proof of ownership and you still won't unlock £400 for a paper weight now and it took you a week to tell me you can't unlock it.
@BBCWatchdog
@marksandspencer Still no sofa 3 months nearly and currently storing wrong sofa parts for them, ruined Christmas. February delivery slot no chance. Thinking of getting refund and charging for storage.
@BBCWatchdog@worstservice
@marksandspencer delivered sofa with incorrect end nearly 2 weeks ago and still no resolution, 4 times we have been promised a call back over the last few weeks. How hard can it be to send a new sofa or the correct end and pick up the old one ? #losingmypatience#CustomerService