@sainsburys I had some items refunded as part of my last order due to unwanted swaps. One item was unavailable and no swap offered. I paid the majority of my order via a voucher, but I looks like my money has disappeared. The voucher on the invoice is less than was applied.
@justinpbadger Hi Justin, I'm sorry that you haven't received the refund. Could you DM the name, full address including postcode, and the email linked to the account via the link below please? I'll get this looked into for you. Aman https://t.co/MdMtnTlX6H
@justinpbadger Hi Justin, I'm sorry that you haven't received the refund. Could you DM the name, full address including postcode, and the email linked to the account via the link below please? I'll get this looked into for you. Aman https://t.co/MdMtnTlX6H
@sainsburys hello, would it be possible to get a refund on these hot cross buns. They were brought on Monday online, but are over baked and dry. Thank you
@sainsburys good morning, I returned several items on Sunday via my delivery and I’m still awaiting a refund. It was for £15. Please can you confirm that it’s on the way. Thanks
@sainsburys hello, my order last week came with a substituted, more expensive chicken. When I came to pay for my shopping this week, there was not substitute voucher in my coupon wallet. Please can you help resolve the issue. Thanks. Justin
@sainsburys hi,my last order has three subs. The loose ginger £5.5/Kg was sub for £12/Kg package ginger. I just realised I have not been given a voucher? The item cost more doesn’t it? Two other items were sub out for two other products. Not remotely related. Please help. Ty