Jeroen Vaassen

Born-global Dutchman in Singapore, curious about the future...

[Jeroen Vaassen @jvaassen]

@brijeshpaleri @KLM You have heard me preach that for years, all for it.

But if you offer a price to a customer and ask if they want to go ahead, then you should honor that. At least within a few minutes. If I would have gotten back hours or days later, then obviously price can change. Not fair!

[Jeroen Vaassen @jvaassen]

Interesting experience on chat with @KLM today. Got quoted a price for flight upgrade, which I confirmed in a few minutes. Took the agent 20+ minutes to respond saying they didn’t save the price and it had now changed… couldn’t honor the price anymore. Does this sound right?

[Jeroen Vaassen @jvaassen]

@TK_HelpDesk I have sent the info you requested to @TK_HelpDesk and followed up several times, but no response. Seems to re-enforce my feelings about flying @TurkishAirlines.

[Jeroen Vaassen @jvaassen]

Remind me to never fly @TurkishAirlines again!

They advertise as part of Star Alliance, but I didn't receive my miles and benefits. Customer service doesn't care and only sends standard replies without reading the question. Good flight and price, but it seems to come at a cost.

[Jeroen Vaassen @jvaassen]

@TK_HelpDesk I chose Turkish because they are part of Star Alliance. I will think twice next time

[Jeroen Vaassen @jvaassen]

@TK_HelpDesk I booked a Economy class ticket being Star Aliiance Gold. In the end I didn’t get miles, apparently the class was not eligible. Never was that mentioned during booking process.

[Jeroen Vaassen @jvaassen]

@TK_HelpDesk That was done but not resolved. Turkish points at Singapore Airlines and vice versa, with customer in the middle.

[Jeroen Vaassen @jvaassen]

@jordibruin I understand the comment about Namecheap. However, I have been using them for a few years and never had any issues. One of the things that made me stay is their support… very easy to chat with someone, they are super helpful and proactive in fixing things for you if needed.

[Marina Bay Sands @marinabaysands]

We live for creating experiences that elevate you at Marina Bay Sands. What do you live for?

#WhatDoYouLiveFor #thatMBSmoment #MarinaBaySands #ElevatedExperiences

[Techleap @Techleapnl]

🇸🇬 Voor Nederlandse ondernemers die de Zuidoost-Aziatische markt willen veroveren kan Singapore een interessante ‘stepping stone’ zijn.

Wat moet je doen en laten als je als NLse ondernemer de Singaporese markt wil veroveren?

Lees onze tips 👉 https://t.co/yuToF6vmJx

[Jeroen Vaassen @jvaassen]

Voor meer info:
https://t.co/nblDmpOcez https://t.co/2Ko5ZjSheh

[Jeroen Vaassen @jvaassen]

I am excited to join @travelscrum and their Global Hackathon on 11-14 June, aiming to rethink, rebuild and reinvent the travel industry. #JoinTheScrum and help the industry come out of this situation stronger than ever!
#TravelScrumHack #TravelScrumMentor

[Yerun @Yerundotco]

Our new website is now live! Check it out: https://t.co/rmzwrsC0z1

[Jeroen Vaassen @jvaassen]

@Sim360Global hi do you have any update on timeline for adding Cuba?

[Jeroen Vaassen @jvaassen]

That feeling when all your belongings are in 106 boxes again (for… https://t.co/m6ZZzyiAtj

[Jeroen Vaassen @jvaassen]

@Sim360Global when do you think this will be coming?

[Jeroen Vaassen @jvaassen]

@Sim360Global will this service work in Cuba?

[HSMAI Asia Pacific @HSMAIASIA]

Only 2 days until our Strategy Conference, 15 November, Bangkok - REVENUE, DIGITAL, DISTRIBUTION https://t.co/MGD8mJkGe8

[HSMAI Asia Pacific @HSMAIASIA]

Organization vs ROI. Which staff are bringing in greatest ROI? See Jeroen Vaassen next Tuesday #HSMAIstrategyconf https://t.co/00H50ML8KN

[Jeroen Vaassen @jvaassen]

@JK_Traveling thanks!!