Kenneth Excellent

[Kenneth Excellent @K3xcellent]

Just built backend logic for instant refunds.
Think reverse Klarna

User asks for a refund
We front the money right away
Reconciliation happens quietly in the background

It feels instant to the user
The system catches up later

[Kenneth Excellent @K3xcellent]

@9erRobb @irentdumpsters Is your friend looking to hire anyone to help collect?

[Kenneth Excellent @K3xcellent]

@nyahnextdoor Can you share again, I missed the spaces

[Kenneth Excellent @K3xcellent]

built my whole idea around a rule that just disappeared. cool. airlines or not, refunds are still a mess. pivot? double down? idk

[NewsWire @NewsWire_US]

Trump Administration Drops Biden Plan To Require Passenger Compensation For Delayed Flights — Reuters

[Kenneth Excellent @K3xcellent]

@brandonstarxel Make it 8? I’m building Booma, we front airline refunds to travelers.

[Kenneth Excellent @K3xcellent]

@kingofstrato @ycombinator submitted mine today.

[Kenneth Excellent @K3xcellent]

every canceled flight means thousands of people waiting days to get their refund. this is exactly what I’m trying to fix.

[Flighty @Flighty]

Flight Cancellations for Sunday:
210 American (3%)
208 Delta (4%)
206 United (4%)
138 Southwest (3%)

Delta and United appear done with Monday’s cuts too. American and Southwest are still updating theirs.

@Flighty users were alerted hours ago. Check your flight in the app.

[Kenneth Excellent @K3xcellent]

@DJKinzelman

[Kenneth Excellent @K3xcellent]

the new DOT refund rules are tough..
i’m working on a way to help airlines handle refund timing without changing cash flow

better CX, fewer support calls, less compliance stress

@united would love to chat with someone on your refunds team

[Kenneth Excellent @K3xcellent]

i’m working on a system that gives travelers their refund right away and settles later when the airline refund hits

@AmericanAir who can i connect with on your refund or customer experience team?

[Kenneth Excellent @K3xcellent]

built a system that gives travelers their refund instantly once approved, while keeping airline cash flow the same

faster refunds = happier travelers + fewer support calls.

@SouthwestAir who should i talk to about refund ops?

[Kenneth Excellent @K3xcellent]

built a system that fronts travelers their refund as soon as it’s approved and settles later when the airline refund hits.

same cash flow, smoother ops, happier travelers.

@Delta who’s the best person on your refund or ops team to talk to?

[Kenneth Excellent @K3xcellent]

i’m building a startup to fix refund delays for airlines

now I’m trying to figure out distribution

how do i actually reach airlines to validate early?

would love to hear how other builders got their first “hard to reach” customers

[Kenneth Excellent @K3xcellent]

i built a system that gives travelers their refund right away and settles later when the airline refund hits.

@Delta @united @SouthwestAir @AmericanAir

same cash flow, better CX, less chaos for support

would love to talk to your refund or ops team

[Kenneth Excellent @K3xcellent]

been thinking about focus lately

refunds touch everything from ecommerce to travel

i really believe this could go wide, but it might make more sense to start small, prove it in one space, then expand

what do you think?

[Kenneth Excellent @K3xcellent]

been reaching out to people in payments with a demo

one of them told me building a business around refunds would be “extremely hard”

I get it, but if everyone agrees with what you’re building right away, it’s probably too late

curious what others think

[Kenneth Excellent @K3xcellent]

Hey @patio11 did you see my email about “reverse BNPL for refunds”?

BNPL fronts money before a purchase. Booma fronts it after, so customers get instant refunds and we get repaid once the merchant’s refund settles. Would love your take if you’ve got a sec.

[JC @shiftj]

I’ve coached dozens of YC founders with a 90% acceptance rate.

Most applications fail because of two simple questions.

Get them wrong and you’re out.
Get them right and you’re in the game.

Here’s how to answer them (and what they’re really asking) 👇

[Kenneth Excellent @K3xcellent]

8 days until YC deadline.

I’m building Booma to fix $100B in refund delays.

Looking for a builder who wants to go deep on ledgers, timing, and money movement.

If you’re that person, DM me

If you’re a YC alum, I’d love your advice

Tag someone who should see this
#ycombinator #startups