k4be

[k4be @k4be5]

@Flaabius @Krzyszt74572717 @olesovhcom "Customer rescue system" likely means you're lucky. Check your email for password to log in to the rescue system, then check the server and reboot it from hard disk. If no email, maybe just attempt rebooting from hard disk right away.

[k4be @k4be5]

@Flaabius @Krzyszt74572717 @olesovhcom "Internal rescue" means they encountered some problems with that server and are working on it. Unfortunately, I've seen people saying their server stays in this state for days.

[k4be @k4be5]

@HubuFM @olesovhcom Why is there no S350 row on the monitoring page?

[k4be @k4be5]

@leviBKL @olesovhcom "Internal rescue" means they are already working on it.

[k4be @k4be5]

@hycszy9j @olesovhcom There are no VPS on SBG1 and SBG4. Only dedicated.

[k4be @k4be5]

@SaadiSahbi @olesovhcom Mine keeps working for now.

[k4be @k4be5]

@Matteo997 @olesovhcom SBG2 was lost but your vps may have a backup stored somewhere that they can now restore.

[k4be @k4be5]

@ovh_support_fr Thank you for answering. I can't login to that service with my SYS account though :(

[k4be @k4be5]

@olesovhcom I've ordered a replacement server a week ago, hoping to get my non-commercial services back online quicker. Now the old SBG4 server is up, and the replacement one is still not. Should I cancel the replacement order to free up the new server for others? How do I do that?

[k4be @k4be5]

@olesovhcom My service at SBG4 is now online. Is it likely to be needed in the future, or should I cancel the replacement order to free the future server for someone needing it more? How do I request the cancelling?

[k4be @k4be5]

@olesovhcom My service at SBG4 is now online. Should I cancel the replacement order (as it is not yet delivered for now), or will it be useful soon?

[k4be @k4be5]

@olesovhcom "Travaux" says:
"- Server restart : ETA: Wednesday, 25 March."
I've checked, the closest future Wednesday at 25 March is in 2026. We'll just have to wait, we've already waited so that's not a problem.

[k4be @k4be5]

@HalloLaTerre @olesovhcom https://t.co/n0pS0N9TaU

[Octave Klaba @olesovhcom]

SBG5: more Cloud in France, more Cloud in Europe !

[k4be @k4be5]

@SawomirK3 @olesovhcom "We need 3 days to dig & connect power from SBG4 to SBG3."
That may mean they'll start their work in Wednesday, as well as we'll see the servers up tomorrow evening. That's unpredictable.

[k4be @k4be5]

@MakWxf @olesovhcom Current incident frequency is one every 9 days.

[k4be @k4be5]

@almuriuki @SawomirK3 @olesovhcom Read this. They already knew it all back in 2017.
https://t.co/qZDt94ScDd

[k4be @k4be5]

@Ded3l @olesovhcom Backups are safe in their place. But it's no use when there's nowhere to extract the data. So i'm still waiting for the GRA service, should it be quicker.
Also we already know from the 2017 incident, what happens if "separate" DCs are dependent on each other.

[k4be @k4be5]

@Ded3l @olesovhcom They already had 11 days for this.
I planned to set up the replacement service in GRA yesterday, as i have the data safely stored. Now that it's still not working, i will not have free time this week. I do not run a commercial service to engage all means to get another solution.

[k4be @k4be5]

@olesovhcom 3 days is not acceptable. If only the "free replacement" service was working...