Kate

you, me & EDS Type 3.

[Kate @k8emery]

@tesco how does having a clubcard benefit me when you want to charge me more for the privilege?! Your maths is rubbish!

[Kate @k8emery]

@Tesco how does having a clubcard do me any favours when your maths is rubbish?!

[Kate @k8emery]

@marksandspencer Our flowers to my mother in law weren't even delivered!! Now you are saying they are out of stock. Awful customer service.

[Kate @k8emery]

@marksandspencer really disgusted that the mothers day flowers we ordered for my mother in law were not delivered yesterday & your only compensation is a £5 evoucher & no flowers as they are apparently out of stock. #awfulcustomerservice

[Kate @k8emery]

@watsonfuels we waited on hold for over 3 hours for no one to answer the phone. Absolutely appalling. I have a young child with juvenile arthritis and we have no oil to heat our home.

[Kate @k8emery]

@watsonfuels have been on hold to you for 2 hours & 40mins, we are without heating as you haven't delivered our oil. I have a disabled child and 81 year old at home.

[Kate @k8emery]

@OpenreachHelp The time slot was 2 days ago. I have contacted the provider each time and each time openreach promise they will attend the next appointment, but they fail to do again!!!!!!

[Kate @k8emery]

@OpenreachHelp yet again you have failed to turn up for a scheduled appointment to set up my mother's Internet & telephone so that she can have a care alarm fitted. This is the 4th visit that you have attended.

[Kate @k8emery]

@OpenreachHelp I have replied to your message and only received an automated response. Your lack of any customer service is appalling. You have left an 80 year old women with no means of contact to even the emergency services. This has been going on a month with failed engineer visits.

[Kate @k8emery]

@OpenreachHelp my mother has been let down 3 times by your engineers. She is still not connected to a phone line or the Internet and is awaiting a careline to be fitted, which can't happen until we have a phone line.

[Kate @k8emery]

@Debenhams I placed an order for express delivery and have received the totally wrong item.

[Kate @k8emery]

@isawitfirst I have never experienced such poor customer service, still waiting for the issue to be resolved about my missing order.

[Kate @k8emery]

@isawitfirst I'd just like someone to reply to my messages to explain where my order is. From a month ago!!!

[Kate @k8emery]

@isawitfirst_CS would be really helpful if someone would update me re: missing order from 7th Dec. Seems you only respond when there is fear of negative publicity via social media.

[Kate @k8emery]

@isawitfirst_CS your customer service is diabolical. I have emailed, and sent you private messages regarding an order placed on 7th Dec that was never received. No one has replied to me at all.

[Kate @k8emery]

@isawitfirst still awaiting a parcel I ordered 7th December and have had no reply from your customer services. Very disappointed

[Kate @k8emery]

@TheRangeUK completely disgusted with the customer service at your Dorchester branch. Refused toilet use for a disabled customer who carries a radar key. Appalling when there are not alternative local toilets near by and we were shopping in store.

[Kate @k8emery]

@HalifaxBank I have sent a private message

[Kate @k8emery]

@HalifaxBank my mother has tried all day to get through to you. You were suppose to have transferred a child account to a saver account last may and have failed to do this! She is shielding and cannot go into a branch!

[Kate @k8emery]

@PizzaExpress I didn't use the back button, no. I will forward all my details on to you. Thank you.

[Kate @k8emery]

@PizzaExpress treat for our little one tonight we decided to use your click & collect. I had a voucher code for 20% off but after several attempts this wouldn't work Sent my husband to collect with the code assuming you would sort it at collection & refund the difference but no.