Kristin

Wifey. Momma Bear. Coffee addict. Living in my indestructible bubble of happiness.

[Kristin @k_predl]

@NotNico looking to get some assistance on where the heck my merch order is from 3 weeks ago. Have tried emails, calling and messaging. This is awful customer service and support. Please have someone, literally anyone at this point, reply.

[Kristin @k_predl]

@taylorswift13 we ready for ya

[Kristin @k_predl]

@ONCustServ just placed an order that was $53 dollars and was charged $9 for shipping - but free shipping over $50 is advertised on the website and before checkout it said that I qualified for free ship.

[Kristin @k_predl]

@XPOCustomerCare Thank you, DM sent.

[Kristin @k_predl]

@XPOCustomerCare contacted yesterday for my delivery today between 7-10am. Took the morning off of work to be home for delivery (object being delivered is supposed to be set up inside of my house) and we are at 1pm with still no delivery and now forced to take the entire day off

[Kristin @k_predl]

Tried calling the phone number - just automated. Tried chatting online - no getting anywhere. What on earth if happening and where is my delivery?

[Kristin @k_predl]

@safelite one month. One month to get my windows fixed. Then when we were told charges would be taken off from our first time attempt at a fix, shockingly (not) they were still present. How is this ok? Who on earth do I need to talk to to fix these things?

[Kristin @k_predl]

@safelite Trying to reach a human within your company is damn near impossible. And my husband just took the rest of the afternoon off to hunt down my window that’s in possession at some office and hopefully find someone willing to actually do the repairs.

[Kristin @k_predl]

@safelite is a joke. Broken windshield and window, put in a service request 2/24. Tech out 3/1 with wrong parts, would have to order and be out again on 3/8. Spent hours in our driveway to find out they still didn’t have the parts and promised a phone call first thing 3/9

[Kristin @k_predl]

I have never been so frustrated in a company’s lack of service/communication/etc. Did I mention they left my car running while trying to fix it/the dome light on and the battery died since they were in my driveway so long? Had to call another tech out to jump my car.

[Kristin @k_predl]

No phone call. Husband tried getting ahold of anyone and was put on hold for hours. Finally called back on 3/10 with an updated service date of 3/22!!! Did I mention they had our window in their possession still? Today my husband is driving to different cities to find our window

[Jen Cross @jlickteig013]

Thank you Cyclone Twitter…. More importantly @KrystalBlum for connecting me to @k_predl and making this masterpiece. #CyclONEnation ❤️💛

[Kristin @k_predl]

Busy busy busy 🖤

[Kristin @k_predl]

@KrystalBlum @jlickteig013 You’re too sweet! Thank youuuu

[Kristin @k_predl]

@jlickteig013 @KrystalBlum Perfect! I’d be happy to! And I think I almost bought this same shirt 🤣♥️

[Kristin @k_predl]

@KrystalBlum @jlickteig013 Yes! Is that denim? ♥️

[Kristin @k_predl]

We ready ♥️🏈💛 #CyclONEnation

[Kristin @k_predl]

Confused is an understatement

[Joe Pompliano @JoePompliano]

This is the coolest thing Major League Baseball has done in decades
https://t.co/TuaAf1O2sC

[Kristin @k_predl]

Their ‘fix’ was something I could do sitting in front of my computer. I am so upset, looking elsewhere for service with employees who care about their customers.

[Kristin @k_predl]

@UScellularCares just chat with an employee over the cost of my bill & the rudeness was unparalleled. Sarcasm,speaking down to me,telling me they were unable to help via the chat portal, etc. I can’t fathom why any company would want this person as representation of their company