@Expedia I am so disappointed. You have lost my service permanently. My friend had a family emergency and the least you could was allow her to change the name on her FULLY PAID vacation. No refund, no name change. I will be encouraging my friends not to book through you.
Do NOT book through @Expedia. My friend had a family emergency and couldn’t go on her trip. HORRIBLE customer service and refused to change the name on her ticket or give her a refund. RIDICULOUS.