@JohnLewisRetail your technical support team are awful. Asking me to check the serial number of a fridge that has a leak and where I’ve made clear the fumes are so strong or asking me to move the fridge to see the back. I’ve had the fridge for less than 30 days!
Anyone else think that @JohnLewisRetail Customer Service has got so bad on the phone it’s as if they genuinely do not care about their customers. They provide very little help and just make everything super stressful. Not the first time this has happened to me!
@NespressoUK what’s the point in offering next day delivery if the delivery doesn’t still arrive after 3days even when cx service said it would arrive today and guess what..It still hasn’t. Absolutely pathetic
@skytv absolutely appalling service - haven’t even received my sky TV set up and the service is awful. Cancelling an appointment with less than two days notice and rearranging it for over a week later without any notice. WOULD NEVER RECOMMEND SKY TO ANYONE! Absolutely awful!
@NatWest_Help That’s frustrating- your colleague on the phone assured me that when I was opening my account I am entitled to that offer. I’ve now opened my account and same with my partner. Is there anyone I can speak to about this?
@airindiain I have tried to call your customer service lines for two days - the call just fails. I am due to fly and want to either rearrange to get a refund. How can I get in touch? This is worrying as it’s been two days and I haven’t been able to get through.
@airindiain I have tried to call your customer service lines for two days - the call just fails. I am due to fly and want to either rearrange to get a refund. How can I get in touch? This is worrying as it’s been two days and I haven’t been able to get through.