@flipkartsupport Your actively working means closing the ticket without any notice..till date my issue is not resolved and you have marked the query resolved. Now I will drag you to consumer forum.
Dear @Flipkart , @flipkartsupport ,
I recently purchased an AC from flipkart. The installation is handled by your authorised team. However when the technician visits my place, they didn't proceed with the installation stating they are not equipped to drill through an 18" wall.
@flipkartsupport Today 3 technicians got assigned and 2 got cancelled. Now I don't even know what the current assigned technician will even visit, or they are just going to cancel it again. Please be clear on your side if you are unable to complete the installation. I will return the product.
@flipkartsupport It has been more than 2 days, that this issue is still not resolved. You say to post this is a private message but I don't see any call or update from your end.
@Flipkart@flipkartsupport Now, I am left with an uninstalled AC, causing inconvenience and additional expenses.
I request you to resolve this issue at the earliest by either arranging for a properly equipped technician or compensating me for the installation so I can hire an external professional.
This is highly disappointing, as I was not informed of any such limitation before making the purchase. If Flipkart provides installation services, it is expected that the technicians will be adequately equipped for standard installation challenges. .