もうGrokのアカは閉鎖されて戻らん模様
11月2日をもって請求自体は止まる模様(ホンマかいな)
ただし、10月分の請求300$は入ってしまってんねんな…
以下サポート([email protected])の返信
Thank you for writing in. Your account has been flagged for violation of our acceptable use policy, and therefore has been closed. I am unable to unblock or share further details relating to this closureYour SuperGrok Heavy subscription is set to cancel at the end of the current billing period on November 2, 2026. You will not be charged again after that.Please let us know if you need anything else.
Best,
Sam
[email protected]じゃなくて[email protected]のボットか何かから返信されてんの草
どうなってんねん
拝啓 @elonmusk 様, @SpaceXAI 様
I have been unable to log in to Grok since early August. The error message is “User is blocked.”
This Grok account is linked to the X account I am posting from now,@kanimo_n .
Because of this, I cannot cancel my SuperGrok subscription, and I have been charged even though I cannot use the service at all.
I contacted support multiple times by email before the subscription renewal, but I only received template replies, and the issue was never resolved.
I did not violate the terms of service. I used Grok normally and did nothing that should have led to an account block.
This is not just my problem. Other users are reporting the same issue. One example is here:
"Mass Ban Wave on Supergrok & Supergrok Heavy Accounts ... Contact Support ASAP"
https://t.co/0hMDblFd6w
Please restore my SuperGrok account. If that is not possible, please cancel my SuperGrok subscription.
Paying users should not be unable to cancel their subscriptions.
敬具
Apologies for reaching out directly, but I haven't had any luck through support.
Since early August, I've been unable to log in to Grok — the app shows "User is blocked" every time.
As a result, I can't cancel my SuperGrok subscription and it keeps renewing.
If restoring account access isn't possible, could you at least cancel the subscription on your end?
I've sent multiple emails to support, but I only receive template replies.
Elon, please help. Since early August I have been locked out of Grok ("User is blocked"), so I cannot cancel SuperGrok and I keep getting charged.
Could you please help restore my account, or cancel the subscription?
I have contacted support many times, but I only receive the same template replies.
Sorry to quote this, but I have been unable to log in to Grok since early August — I get the error "User is blocked."
Because of this, I have not been able to cancel SuperGrok, and the subscription has renewed automatically.
Could you please restore my account, or if that is not possible, cancel my SuperGrok subscription?
I have also seen several other users reporting the same problem, so this may be a system issue.
I have emailed support many times, but I only receive the same template replies.
Grokアカだけブロックされて、WebのSuperGrokサブスクを自分で解除できない。
助けて @grok
Locked out of Grok ("User is blocked").
X account itself works.
SuperGrok was charged $99 via web credit card.
Cannot cancel because login is blocked.
Already emailed [email protected].
Need cancellation before the next full-price renewal.