@IndiGo6E@IndiGo6E The issue isn’t offloading—it’s what happened after.
My bag was already properly stowed by me. I only volunteered to remove it because your crew couldn’t manage excess baggage from other passengers. I clearly stated it had imp items.
So yes—my mistake was helping?
@IndiGo6E 1/ Crew asked passengers to offload cabin bags due to space. I volunteered—after clearly stating it had important items needed for a meeting. Assured it would be delivered safely.
#IndiGo#CustomerServiceFail
@IndiGo6E@IndiGo6E The issue isn’t offloading—it’s what happened after.
My bag was already properly stowed by me. I only volunteered to remove it because your crew couldn’t manage excess baggage from other passengers. I clearly stated it had imp items.
So yes—my mistake was helping?
@Lenskart_com@peyushbansal@Lenskart_com Thank you for the revert over phone call and email. I understand that the adaptive AI lens of Rodenstock does not require the Dyna Scanner. The lower cost version of lens is not Rodenstock rather it is Owndays. Will wait for the pending revert. TY!
@Lenskart_com@KNaphavaranonth@Rodenstock AI adaptive lenses are being offered by Lenskart with using any DNEye® Scanner at the stores of Lenskart. The sales person says they can do better testing manually than the machine. Wondering if it is true?
@Lenskart_com@peyushbansal@lenskart
Still awaiting a reply since 27th Jan. No reply received from your team.
Kindly confirm that Dyna Scanner is not required for the AI Adaptive lens being sold by Lenskart for 36,000/pair of lens.
@Lenskart_com
Here is my order detail:
*Order ID:* #1329914119
*Amount Paid:* Rs 16049.00
Wondering why would you push your salesperson to sell ai adaptive lenses without doing the DNEye Scanner test, which is priced twice as the one below it? Please don’t fool your customers
@Lenskart_com@Rodenstock@Lenskart_com@Rodenstock No customer service person puts in writing that Dyna Scanner is not needed. What a scam … Top end lens by Rodenstock being sold at 36,000 by Lenskart seems a scam… The scanner is not available at the stores but Lenskart sells the lens #ScamAlert
@Lenskart_com@Rodenstock Two different people have called from Lenskart in the past 3 days. The first one did not understand what a Dyna Scanner is and the 2nd one told that backend has all the machines to take care of, so I should not worry. I requested to put that in writing..
@Lenskart_com@Rodenstock Requesting you to push your customer @Lenskart_com to buy these scanner and help the customer get a better experience after paying double the money.
Requesting @Lenskart_com to refund the money. Really shocked…
@Lenskart_com
Here is my order detail:
*Order ID:* #1329914119
*Amount Paid:* Rs 16049.00
Wondering why would you push your salesperson to sell ai adaptive lenses without doing the DNEye Scanner test, which is priced twice as the one below it? Please don’t fool your customers